Accounts & Administration Officer | Full Time | Dandenong South

For more than 20 years, Erect-A-Rack has helped businesses across Australia create safer and more efficient warehouses through the design, supply and installation of warehouse storage solutions.

We're proud of the reputation we've built with our customers, but we're equally proud of the team we've built along the way. Many of our employees have been with us for years because they enjoy the supportive environment, the variety of work and the stability that comes with working for a successful Australian business.

We're now looking for an Accounts & Administration Officer to join our team at our Dandenong South office.

If you're someone who enjoys keeping things organised, takes pride in doing a job well and likes working alongside good people, we'd love to hear from you.

Reporting directly to the Managing Director and Operations Manager, you'll play an important role in the day-to-day running of our business.

This is a full-time, office-based position that combines accounts, administration and customer service. You'll help ensure our financial administration is completed accurately and efficiently while also supporting our customers, suppliers and the wider team.

No two days are exactly the same. One day you might be processing payroll, reconciling accounts or preparing supplier payments. The next you could be assisting a customer, supporting the sales team or helping management with office administration.

This role suits someone who enjoys variety, communicates professionally and takes ownership of their work. You'll be part of a close knit team where everyone supports each other and works together to deliver outstanding service to our customers.

• Manage the day-to-day Accounts Payable function, including processing supplier invoices, preparing weekly payment runs and completing supplier payments through online banking in accordance with company approval procedures.

• Manage Accounts Receivable, including customer invoicing, payment allocation and debtor follow-up.

• Respond professionally to supplier and customer account enquiries.

• Perform weekly bank and credit card reconciliations.

• Process weekly payroll, including superannuation and payroll administration.

• Maintain accurate supplier, customer and financial records within Xero.

• Assist with month-end reconciliations and general finance administration.

• Monitor shared accounts email inbox and respond to finance-related enquiries.

• Answer incoming telephone calls

• Welcome customers and visitors

• General office administration

• Filing and document management

• Assist management with administrative tasks

• Maintain office supplies and records

• Assist customers with account and payment enquiries

• Support the sales team with administration

• Update customer information within our business systems

• Liaise professionally with customers and suppliers

You'll enjoy working in a busy office environment where accuracy, organisation and customer service are equally important.

You'll also have:

• Previous experience in an Accounts, Bookkeeping or Administration role

• Experience using Xero (preferred)

• Payroll experience

• Strong attention to detail

• Excellent organisational and time management skills

• Good Microsoft Office skills, particularly Excel

• Professional written and verbal communication skills

• A positive, friendly and approachable attitude

• The ability to work independently while contributing to a collaborative team

You'll be someone who takes pride in delivering accurate work, enjoys supporting others and values being part of a collaborative team.

Joining Erect-A-Rack means becoming part of a business that values its people just as much as it values its customers.

We offer:

• Secure, full-time position

• Monday to Friday, office-based role in Dandenong South

• Modern office with on-site parking

• Stable Australian business with more than 20 years of success

• Friendly and supportive team environment

• A varied role where every day is different

• Opportunities to learn, develop and grow with the business

• A workplace where your contribution is genuinely valued and recognised

We're proud of the workplace we've built over many years.

Our business is built on reliability, respect, teamwork and a willingness to help one another. We're looking for someone who shares those values and wants to become part of a team that genuinely enjoys working together.

We're looking for someone who wants to become part of our team for the long term—someone who enjoys building positive relationships, takes pride in doing things properly and appreciates being part of a business where everyone plays an important role.

If that sounds like you, we'd love to hear from you.

The person who succeeds in this role is someone who enjoys being organised, communicates well with people and takes pride in getting the little things right. You'll quickly become a trusted member of the team who keeps our office running smoothly and helps deliver the high level of service our customers have come to expect.

If you're looking for a long-term opportunity with a successful Australian business where your work is appreciated and your contribution makes a real difference every day, we'd love to hear from you.

Please apply through SEEK with your resume and a brief cover letter telling us a little about yourself and why you'd like to join the Erect-A-Rack team.