Administration Assistant

Branski (Truck, Van & Car Hire)

Administration Assistant – Full-Time / Part-Time

Branski is an Australian-owned and grown home delivery and transport provider operating across Victoria and New South Wales. The company specializes in same-day, real-time tracked delivery solutions, connecting food suppliers, retail stores, and major supermarkets with customers for everything from fresh groceries and pre-prepared meals to large household and retail items.

Additionally, through its vehicle hire division (Branski Rentals), the company offers flexible commercial and personal transport options—including cars, vans, people movers, and dual-compartment refrigerated trucks—featuring convenient "we come to you" delivery and pickup services.

About the Role
This is a varied, hands-on role supporting the day-to-day operations of our business. You’ll be the first point of contact for our customers and delivery drivers.

Working Hours
Rostered hours between Monday to Friday.

Key Responsibilities

• Answering phone calls and responding to drivers/customer enquiries

• Handling emails, invoices, and basic data entry in reservation software

• Coordinating with the operations team

• General office administration and support duties

• Drafting and maintaining employment agreements for employees and contractors

• Assisting with the preparation and submission of documentation for transport and logistics audits

• Managing and tracking essential compliance documents for staff and contractors, including Driver’s Licences, National Police Checks, and Responsible Serving of Alcohol (RSA) certificates

• Providing day-to-day office support, including managing correspondence, maintaining company records, and assisting the management team with operational tasks as required

About You

• Teamwork skills: interaction with multiple personalities.

• Proactive: able to find things to keep yourself busy as sometimes office will be quiet and you will have to find tasks to do.

• Strong communication and customer service skills

• Well-organised with great attention to detail

• Strong computer proficiency across a wide range of software applications, with the ability to quickly learn new systems

• Ability to multitask and work in a fast-paced environment

• Reliable, punctual, and a team player

• Previous admin or customer service experience

• Minimum 1-2 years of administration or customer service experience required.

What We Offer

• Supportive and friendly team environment

• Opportunity to grow with a developing business

• On-the-job training provided

If you’re looking for a stable role with variety and enjoy working in a customer service administration role, we’d love to hear from you.

To Apply:
Please send us your resume and a cover letter outlining your availability and relevant experience. Only those candidates who do this will be considered.

Email: *****@branski.com.au