Social Wellbeing Coach

Join Our Specialist Team: Mental Health & Social Emotional Wellbeing Service

At PCCS, we’re pioneering a path in mental health and social emotional wellbeing services. Our service is a beacon of hope and support for those who need help when most other doors are closed, and those in-between moments when challenges feel the heaviest.

We work with a diverse community, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, and people of all ages, offering opportunities that are personalised, strengths-based, and genuinely responsive.

Your Role: More Than a Job

As our specialist, you’ll be the concierge of mental health services, listening deeply, understanding what matters to each person, and guiding them toward the right pathway. Whether it’s a straightforward referral or a creative solution to meet unique needs, you’ll make each interaction count.

Core responsibilities include:

• Being the warm, non-judgmental first point of contact for enquiries.

• Conducting needs assessments to understand each individual’s situation.

• Providing clear, informed referrals and service navigation.

• Following up to ensure smooth and supportive care journeys.

• Championing a strengths-based approach that focuses on what’s strong, not just what’s wrong.

What We’re Looking For

• Genuine empathy and curiosity about people’s unique stories.

• A strengths-based mindset and excellent communication skills.

• Ability to explore, explain, and connect people to services that fit them best.

• Flexibility, creativity, and comfort with problem-solving in the moment.

• Relevant qualifications — Degree in Social Work, Nursing, or other Allied Health professions with mental health experience.

• Required clearances — NDIS Worker Screening & Working With Children Check.

What’s On Offer

• Attractive remuneration plus superannuation.

• Tax-free salary packaging up to $15,900 p.a. and $2,500 meal & entertainment allowance.

• Generous leave provisions including 17.5% annual leave loading.

• Strong team support and regular debriefs — you’ll never feel “on your own.”

• Funded professional development and growth opportunities within PCCS.

• Access to Employee Assistance Program.

Contract:

• Maximum Term

Be part of a team that makes help available when it’s needed most.
If you want your work to truly matter — and to fit around your life — we’d love to hear from you.