Accounts Receivable Officer

About Your Workplace
Join Miele's Finance team and play an important role in protecting the financial health of a premium global brand. As an Accounts Receivable Officer, you'll partner with customers, business partners and internal stakeholders to manage accounts, minimise financial risk and deliver exceptional customer service.
This is more than a traditional collections role. You'll combine strong relationship management, analytical thinking and problem-solving skills to resolve complex account enquiries, improve business processes and contribute to the ongoing success of our Finance team.
Your Responsibilities
Manage customer accounts to ensure timely collection of outstanding payments while maintaining positive customer relationshipsResolve account queries, payment disputes and credit issues through proactive communication and effective problem-solvingComplete account reconciliations, credit adjustments and returns processing to ensure customer accounts remain accurateMonitor credit risk, support credit reviews and work with stakeholders to minimise financial exposureCollaborate with Sales, Customer Service and Finance teams to resolve customer enquiries and improve cash flow outcomesContribute to process improvement initiatives, maintain accurate records and support continuous improvement across Accounts ReceivableAssist with reporting, month-end activities and provide support across the wider Finance team as required
What We Are Looking For
Must-havePrevious experience in Accounts Receivable, Credit Control or a similar finance roleStrong reconciliation, analytical and problem-solving skillsExcellent communication and relationship-building skills with a customer-focused approachHigh attention to detail with strong organisational and time management skillsProficiency in Microsoft Office, particularly Excel, and confidence working with financial systems
Nice-to-haveExperience in credit risk management or debt collectionExperience working with ERP systems such as SAP or similar financial systemsExperience within a medium to large commercial organisationKnowledge of accounts receivable processes and financial controls
Our BenefitsHybrid working that blends flexibility and connection: 2 WFH days, 2 flexible office days + Wednesday team connection dayQuarterly Life Leave – one paid day each quarter to rechargePersonal development and career opportunitiesEmployee discounts