Mid-Market Business Development Representative – AU – Remote

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since launching in 2014, we’ve grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform.

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

1. We are Mission First – Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission?
2. We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
3. We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
4. We Live by Our Values – we role model our values 100% of the time
5. We Expect High Performance – we set a high standard and we’re not satisfied with being average

This role

As an Mid-Market Sales Development Representative, you’ll be working with our sales team and will be instrumental in shaping the growth of Employment Hero within the mid-market segment by identifying, nurturing, and qualifying sales opportunities that directly contribute to our BHAG of revolutionising workforce management.

Your key focus areas will be

• Sourcing and qualifying new sales opportunities specifically within the mid-market segment.
• Driving growth within the mid-market segment by consistently exceeding sales targets and developing strong relationships with potential clients.
• Conducting discovery calls to deeply understand the unique needs of mid-market clients and tailoring our solutions accordingly.
• Collaborating with Account Executives to ensure the smooth handover of qualified opportunities and help close sales.

This will include:

• Sourcing new sales opportunities in the Mid-Market Segment 151+ employees and above through inbound lead follow-up and outbound cold calls and emails.
• Conducting discovery calls to understand the unique needs and requirements of mid-market clients, tailoring our solutions to their specific circumstances.
• Qualifying and routing potential opportunities to the appropriate Account Executives for further development and eventual closure.
• Researching mid-market accounts, identifying key decision-makers, and generating interest in Employment Hero’s offerings for this market.
• Maintaining and expanding your database of mid-market prospects within your assigned segment.
• Collaborating with the sales team to conduct effective online demonstrations of our software to mid-market prospects when necessary.

Who you are

To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring:

• Proven Sales Experience with a Mid-Market Focus: Demonstrated experience in high-volume inside sales, particularly within the mid-market segment.
• Over-Achievement: A track record of consistently exceeding targets and goals in the mid-market sector.
• Phone Skills: Strong phone presence and the resilience to engage in phone communication throughout the day, particularly with mid-market clients.
• Communication Skills: Excellent verbal and written communication skills, especially when dealing with mid-market clients.
• Listening and Presentation for the Mid-Market: Proficiency in active listening and presentation skills, tailored for mid-market audiences.
• Time Management: Ability to multitask, prioritise tasks effectively, and manage time efficiently, with a focus on mid-market leads and prospects.

What we can offer

At Employment Hero, we don’t just talk about a better way to work. We live it.

Joining Employment Hero means you’ll:

• Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes.
• Be trusted to own your work, make decisions, and have a real impact from day one.
• Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise.
• Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career.
• Own ESOP (Employee Share Options) in one of the world’s fastest-growing technology companies, so you can share in the value you help create.
• Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth.
• Connect with colleagues from around the world at our Annual Global Gathering. We’ve celebrated together in Thailand, Vietnam, Bali and Dubai, and can’t wait to meet in the Gold Coast, Australia, in September 2026.

Privacy and AI Notices

• AI Notice: We’re AI-first, so may use AI tools to review your applications and support our early interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience.
• We verify candidate identity and location as part of our hiring process.
• Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.
• At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/.