Lifestyle Assistant (LSA) - (Supported Independent Living, Shared Support)

Location: Gold Coast (4213, 4214) and Northern NSW (2486)

About CASSI

At CASSI, we understand community as people of all ages and cultures who share interests, roles, and commitments, where belonging grows through contribution, recognition, and being valued. We are a specialist disability support service with strong experience supporting people with high and complex needs.

We believe support should never obscure the human needs that make life meaningful. Our work begins with each person’s story, their strengths, values, interests, and relationships, and supports people to live well in their homes and communities through meaningful roles and participation.

About the Role

Lifestyle Assistants (LSAs) play a vital, hands-on role in supporting people with disability to live meaningful, connected, and self-directed lives. LSAs work with individuals in their homes and communities, including people living in shared Supported Independent Living and government-managed housing.

This is a full-time, permanent position.

Key Responsibilities

As a Lifestyle Assistant, you will:

·         Provide support with personal care, daily living and home tasks, including light household duties, meal preparation, domestic assistance, transport. This includes supporting service users who live in shared supported independent living and and government-managed facilities.

·         Maintain accurate and timely quality management system documentation, to meet and demonstrate compliance and reporting requirements.  This includes maintaining file notes, service user lifestyle support plan documentation, risk profiles, incident reports, and feedback to support ongoing assessment and inform the planning and delivery of goal-based training, individualised support plans, and service delivery.

·         Observe and review service users’ needs through engagement and observation, including identifying the nature and extent of any support needs and challenges. Apply this information to plan, develop, and deliver tailored support, training, and capacity-building activities that align with identified goals and address support needs.

·         Observe, evaluate, and document service users’ service provision, wellbeing, and monitor progress against goals, providing timely updates and progress reports to relevant stakeholders and support teams.

·         Support people who choose our service to access appointments, preferred community activities to support social inclusion and community participation and connect to appropriate agencies and services.

·         Promote and support service users’ independence, autonomy, personal choice, and wellbeing by identifying and mapping relevant community resources, such as health, welfare, housing, employment, training, and other essential services, and assisting service users to access supports that align with their individual needs.

·         Work collaboratively with support teams, families, allied health professionals, and other stakeholders to coordinate supports and share relevant information. Maintain effective connection with community groups, welfare agencies, government services, and local businesses to strengthen partnerships, and promote awareness of available resources and services.

·         Support families and implement plans, education, care, and assistance to children and service users across a range of settings, including service users who live in shared supported independent living and and government-managed facilities.

·         Support families and deliver person-centred care and capacity-building supports to people who live with disability, across a broad range of ages (children and adults), requiring in-home supports, including those who live in shared supported independent living and government managed housing.

·         Provide person-centred social, emotional, and motivational support to service users, with a focus on promoting independence, autonomy, personal choice, and overall wellbeing. Support young service users to navigate and address social, emotional, and financial challenges through tailored strategies and connection to appropriate supports, enabling them to build skills, resilience, and confidence.

·         Prepare and provide resources and reports for submissions.

What We’re Looking For

Mandatory requirements:

• Current Senior First Aid and CPR certificate

• Current Driver’s Licence

• Comprehensive vehicle insurance

• Ability to obtain or hold criminal history screening

Desirable:

• Diploma qualification  in Disability or equivalent

• 1–2 years’ experience supporting people with disability

• Experience working with people with high and complex support needs

• Strong documentation, communication, and teamwork skills