Accounts Assistant

The Lions Eye Institute is a not-for-profit centre of excellence that combines world class scientific research into the prevention of blindness with the highest level of eye care delivery.

Here at the Lions Eye Institute, we genuinely care about people. We want every day to be a day that brings us one step closer to achieving our ultimate goal – to prevent and cure blindness and eye disease. 

We want you to join us on our journey, by assisting us in achieving this goal. 

The Opportunity 

Lions Eye Institute has an exciting new opportunity for a highly motivated Accounts Assistant to join us on a permanent full-time basis.

The Accounts Assistant will be responsible for supporting the Senior Accounts Receivable Officer to effectively deliver day to day accounts activities.

Key responsibilities include:

• Process revenue transactions including invoices and receipts collect and receive money incl. cash, cheque, credit card, bank transfers etc.

• Effective credit management processes including follow up of unpaid accounts, credit control and liaise with debt collectors in view of minimising bad debts

• Respond to internal /external AR queries

• Manage patient excess refunds and other credits

• Follow-up debtors, and dispatch invoices and demand notices in relation to uninsured patients

• Always carrying out duties with a customer service approach especially when communicating with patients and vendors regarding accounts related duties

• Sorting and dispatching of documents such as hospital claims and patient invoices

• Securely handle and store cash

• Collect, sort and distribute incoming Finance and Admin mail

Essential Criteria:

• Understanding of basic accounts processes and systems

• Excellent customer service and communications skills

• Professional, patient and friendly phone manner

• High level of computing literacy (Microsoft office suite, internet, email, database).

• High level of accuracy and attention to detail

• Ability to work with initiative, autonomously and as part of a team

• Well-developed organisational, time management, multi-tasking and planning skills

• Ability to problem solve and give considered and balanced judgement in an impartial manner

• Excellent written and verbal communication/interpersonal skills

• Ability to deal professionally, maintain confidentiality and be discreet in all dealings

• Commitment to customer service to employees, management and external stake holders and ability to engage and maintain relationships

• Ability to learn new things and have a “can-do” attitude

Desirable Criteria:

• Previous experience in VIP & Sage 300

In return we will offer; 

• A friendly, professional and collaborative working environment

• A strong culture of shared core values

• Competitive remuneration package including generous salary packaging

• Supportive environment with opportunities for professional development

• A range of employee benefits including discounted health insurance and optical discounts

If this sounds like an exciting opportunity that aligns with your experience and career goals, click on the APPLY button to submit your application for this position. For further enquiries or job specific details, please email the recruitment team on: ***********@lei.org.au.  

We strongly promote a culture of diversity and inclusion at Lions Eye Institute. Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Successful applicants will be required to provide a current National Police Clearance. 

Only shortlisted applicants will be contacted.