Library Customer Service Officers - Multiple Locations

• 3 x Ongoing Part Time
  • Position 1: 74.84 hours per four week period (Warrandyte)
  • Position 2: 75 hours per four week period (Bulleen & Doncaster)
  • Position 3: 58 hours per four week period (Box Hill & Doncaster)
• 1 x Limited Term Part Time
  • Position 4: 107 hours per four-week period (until 18 April 2027; Doncaster)

About the Role

Whitehorse Manningham Libraries are currently recruiting for Customer Service Officers. The successful applicants will have excellent customer service skills and be comfortable working with a range of different technologies and people.

Applicants must have the ability to be able to work at any of the Whitehorse Manningham Library Branches and have the flexibility to work a variety of days and shifts, including week days and weekends. Details of the shift requirements for each role and position description are provided in the candidate information pack, provided in the links below.

Applications must include:

• A cover letter addressed to the Chief Executive Officer, Sally Both, stating the position(s) you are applying for and why you feel you are the right person for the role.
• A resume.

WML offers the following benefits:

• Access to professional development opportunities that support our commitment to life-long learning and a skilled workforce
• Purchased leave arrangements and carry-over arrangements from the Local Government sector
• Employee Assistance Program for staff and their immediate family members
• Annual free flu vaccination
• Ability to salary sacrifice superannuation and novated car leases

next steps

All applications must be submitted via clicking 'Apply now.'

Applications close 11pm on the advertised closing date.

Enquiries: Jonathan Gosden 9896 4333.

Please note only short-listed applicants will be contacted.

A position description is attached.