Business Performance Reporting Officer

Macquarie Park, NSW, AU, 2113

You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact.

This is your opportunity to broaden your experience and perspectives, step out of the confines of a standard project role and expand your scope to work with an interconnected ecosystem of industry professionals.

In this role, you'll:

The Business Performance Reporting Officer provides operational and administrative support to the division’s business performance reporting function, ensuring accurate, timely, and consistent reporting is delivered within required timeframes.

The role assists in data collection, validation, and preparation of performance reports and dashboards that enable information business decisions.

Key accountabilities

•Collect, validate, and maintain accurate data to support regular and ad hoc business performancereporting.

•Prepare routine reports, dashboards, and performance summaries in line with established templatesand standards.

•Monitor and track key metrics and indicators to support project, portfolio, and divisional performancereviews.

•Apply established governance frameworks, procedures, and quality controls to ensure consistency, accuracy and compliance.

•Identify and escalate data issues, inconsistencies, or gaps to ensure timely resolution.

• Provide coordination and administrative support to analysts and reporting teams to meet reporting and business requirements.

• Contribute to continuous improvements initiatives to enhance reporting processes, templates, and data quality.

• Maintain accurate documentation, version control, and records of reporting processes, data sources, and outputs.

For more information on this position and business unit, view the role description and information pack.

About you

You are an organised and detail‑focused professional with experience in data collection, reporting or administrative support within a business or project environment. You are comfortable working with spreadsheets, databases and reporting tools, and take pride in ensuring information is accurate, complete and reliable.

You bring basic analytical and problem‑solving skills, can manage multiple tasks and deadlines effectively, and enjoy supporting others to achieve shared outcomes. With strong communication and teamwork skills, you work collaboratively with analysts, managers and stakeholders while maintaining consistent standards and meeting reporting timeframes. 

To be successful in this role, you will hold appropriate tertiary qualifications or demonstrate equivalent relevant professional experience, and be motivated to build your capability in business performance reporting within a large, complex public sector organisation.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.  

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.