Assistant Director Flexible Transport Office | Full-time Permanent

Closes: 14 September 2026

Classification: Senior Officer Grade C
Salary: $127,597 - $136,873 plus superannuation
Position No: 37474
Directorate: City and Environment
Advertised (Gazettal date): 31 August 2026
Contact Officer: Heidi Stephenson on Heidi.Stephenson@act.gov.au or (02) 6205 1811

Details: Transport Canberra is seeking a dynamic, motivated, experienced leader to oversee the delivery of our Supported School Transport, Flexible Bus Services, the Aboriginal and Torres Strait Islander Community Bus Program, and Community Transport services.

This is an exciting opportunity to lead a diverse team, drive service excellence, and ensure accessible transport solutions within our Canberra community.

The ideal candidate will bring experience in complex behaviour support and an understanding of the National Disability Insurance Scheme (NDIS) and Restrictive Practices within a transport environment, experience in researching issues, analysing information and implementing practical solutions. The ideal candidate will be confident in liaising with a large range of stakeholders and managing enquires and complaints. This role requires experience in managing teams and workloads in a multifaceted service delivery environment, supervising staff, prioritising competing demands while maintaining a high standard of service.

This is a rewarding role suited to someone who is proactive, organised and committed to fostering a positive team culture and service excellence.

Eligibility/Other Requirements:

• Visa holders are eligible to apply for both permanent and temporary roles. Those with eligible visas may be considered for permanent employment, while individuals with temporary residency or limited-duration visas may be offered permanent employment for the duration of their visas.
• This position requires a pre-employment medical.
• This position doesrequire a Working with Vulnerable People Check. For further information on Working with Vulnerable People registration refer to - Apply for or renew a WWVP registration - Access Canberra

Note: An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months.

Due to the operational requirements of the business, this is an office-based position. The successful applicant will be required to work their hours (7:21 per day) between 7:00 AM and 4:30 PM, working with staff to ensure coverage of the call centre at all times.

How to Apply: Please address the four (4) points listed under the ‘Selection Criteria’ section in the Position Description in no more than 350 words per criterion.

Please provide a current curriculum vitae/resume outlining your work history in chronological order including the contact details of two referees.

Applications should be submitted .

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

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