ADMINISTRATION OFFICER - ALCOHOL & OTHER DRUGS & COUNSELLING & WELLBEING SERVICES

Ongoing Part Time - 64 hours per fortnight

Available from 5th October 2026

An exciting and rewarding opportunity is available for a suitably qualified candidate to join the Access & Intake team at Portland District Health.

In this role your will be the first point of contact for patients, their families and carers. Your focus will be in providing a warm and welcoming environment, whilst ensuring data integrity in patient registration, admissions, discharges, and electronic health records. Responsible for the administrative, clerical support and TRAK intake processes for AOD and Counselling & Wellbeing teams. You will liaise closely with all PDH staff &Primary Care Service teams as required; contributing to an informed and safe healthcare journey for each patient, whilst providing support to PDH Primary Care Access & Intake as requested.

About You

Cert III or Cert IV in Business administration regarded favourablyDemonstrated Administrative clerical experienceDemonstrated high computer literacy with data entry skillsAbility to determine priorities, multi-task and organise workload effectively and efficientlyBeing respectful, approachable and team oriented, building strong working relationships and a positive work environmentTaking ownership of your work, doing what is needed without being asked and following through when requiredDemonstrated experience in using a variety of computer software programsAbility to adopt workplace wellness principles ensuring mental and physical self-care

Please click here to view Position Description.

About Us

Portland District Health (PDH) provides an integrated health service for the community. The hospital was established in 1856 on the current site and now provides a comprehensive range of services that include:

Hospital based Medical and Surgical services, Medical Imaging (Radiology), Pharmacy and PathologyA 24/7 Urgent Care Centre for emergency treatmentResidential aged care for 30 residents at Harbourside LodgeAn extensive range of primary and community services for the local community

PDH delivers services from a single campus, employs around 470 staff with an FTE of approximately 290, and has an active volunteer workforce. The People and Culture Unit sits within the Corporate Services Directorate, with other Units including Finance, Building Services, Food Services, Environmental Services, Executive Support, Administration and Health Information.

Additional Benefits

Salary PackagingOngoing training and professional development opportunitiesSocial ClubFree parkingPortland Leisure & Aquatic Centre corporate ratesFlexible working conditionsEmployee Assistance programWellbeing InitiativesRelocation assistance available - conditions apply

The Region - Glenelg Shire

Appreciate the beautiful surroundings of the Glenelg Shire, trek the Great South West Walk, Bridgewater Bay’s rugged coastline, or explore Budj Bim (a World Heritage site) and Mount Richmond National Park.

Affordable coastal, rural and low density urban housing, a choice or private and public primary and secondary school makes Portland an ideal place to work, live and raise a family. To find out more about Portland visit the Glenelg Shire and I Am Portland websites.

How To Apply

Applications are through PDH website and must include:

A letter which tells us who you are and why you should be our next team member. Look at the selection criteria in the position description for some ideas.A resume outlining your education, experience and work related achievements. We are looking to see if your employment and experience have set you up with skills needed to be successful in this role. Details of at least two professional referees. We will be calling them and asking them a wide range of questions about how you performed as an employee in your past roles. They need to be able to provide feedback on your performance.

Applications from employment agencies may be submitted, however, PDH will not accept liability for the agency costs and fees.

The successful applicant will be required to be eligible for and undergo the following:

Police Record CheckCurrent Victorian Working with Children's' checkCurrent Immunisation status. This role must be meet the requirements of the Portland District Health Immunisation Policy.

Applications close: Wednesday 2nd September 2026 at 12.00pm

Portland District Health encourage and welcome applications from First Nation People, people with disability, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and mature age people.