Store Manager - Chadstone

Since 1854, Louis Vuitton has stood as the embodiment of French craftsmanship, ingenuity, and travel. What began with the vision of one man, dedicated to the art of the trunk, has grown into the world's leading luxury Maison, spanning leather goods, ready-to-wear, fragrance, jewellery, watches, objets nomades, accessories and beyond. Today, as part of the LVMH group, Louis Vuitton continues to honour its heritage while remaining resolutely forward-looking, driven by a spirit of innovation, excellence, and audacity in everything it creates. At the heart of this legacy are our people, the custodians of a story that continues to be written in every store, every client interaction, and every extraordinary experience we deliver.

Louis Vuitton Chadstone sits within Australia's largest and most visited shopping destination, a flagship stage for the Maison and a true showcase of retail excellence. We are seeking an exceptional Store Manager to lead this landmark location, one of our most dynamic and highest performing environments in the region.

This is a rare opportunity to shape the trajectory of a store of significant scale and visibility, leading a team of more than 50, including four Team Managers and a Deputy Store Manager. You will be entrusted with the commercial success, client experience, and cultural leadership of a store that welcomes an extraordinary volume of clients each day, and you will play a defining role in elevating the Louis Vuitton experience for the Australian market.

For a leader with ambition, this role offers genuine scope for impact, visibility across the region, and a clear pathway for continued growth within the Maison.

Key Responsibilities

• Lead, inspire and develop a store of 50+ team members, cultivating a culture of excellence, ambition, and genuine client care
• Drive the strategic and commercial vision for Chadstone, translating brand direction into local action to achieve and exceed sales objectives
• Coach and mentor a leadership team of four Team Managers and a Deputy Store Manager, building bench strength and succession pipelines across the store
• Champion an uncompromising standard of client experience, ensuring every interaction reflects the elegance, warmth and savoir-faire of the Maison
• Oversee store operations end to end, including stock management, visual merchandising, loss prevention, and compliance with brand and operational standards
• Partner closely with Retail, HR, Logistics, Merchandising and Client Development teams to ensure the store's performance and presentation remain best in class
• Identify, attract and develop top talent, embedding a strong culture of learning, feedback and career progression
• Act as an ambassador for Louis Vuitton within Chadstone and the broader Melbourne retail community, representing the Maison with authenticity and gravitas

Your Impact

We are looking for a passionate people leader, with extensive experience building, driving and elevating a retail business. You will be directly accountable for developing the business and monitoring your store’s performance. To ensure your success in leading our Maison, you will also bring: 

• Proven experience as a Store Director within a similar sized business or senior retail leader within luxury, premium retail, or a high volume, high complexity environment
• Demonstrated success leading large teams and multi-layered leadership structures, with a track record of developing managers and future leaders
• Strong commercial acumen, with the ability to analyse performance and translate insight into action
• An unwavering passion for client experience and a natural ability to build lasting relationships with a diverse clientele
• Exceptional leadership presence, with the emotional intelligence to inspire, coach and hold a large team to a high standard
• Resilience and adaptability, thriving in a fast paced, high footfall environment
• A genuine affinity for the Louis Vuitton universe, its heritage, and its codes of excellence

Your next journey starts here! By being a part of the Louis Vuitton team, you will have access to unlimited career opportunities. We also invest in your career development by offering you access to the very best training, resources, technologies and innovations. You will be presented with unique career opportunities both on a local and international scale, with an enticing benefits and incentives package being part of the LVMH group, available too!

If you are a visionary leader ready to take on one of Louis Vuitton's most prominent stages in Australia, we invite you to bring your talent, ambition and passion to Chadstone. Join us, and become part of a legacy that continues to shape the future of luxury.