Quality and Safety Lead

About the opportunity

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before. 

Here, your work has purpose, your voice matters and your future is full of possibility

You might think you already know a lot about Bupa. You’ll know we provide health insurance and aged care services across Australia and you’ve probably also seen our dental and optical clinics in your local shopping centres. But what you might not realise is that Bupa supports health services to 85,000 Defence Force members and their families across more than 50 locations in Australia

About the role

The Quality and Safety Lead drives a proactive culture of quality, safety and continuous improvement by strengthening clinical governance systems, risk management practices, audit programs, compliance activities and service optimisation initiatives. Working closely with the Head of Clinical Governance, Senior Medical Advisor and operational leaders, this role provides oversight of quality frameworks, partners with key stakeholders to improve member outcomes, and ensures ongoing compliance with regulatory, contractual and organisational requirements.

Key accountabilities include but are not limited to:

What’s in it for me? 

As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home arrangements, you’ll be challenged and encouraged to innovate. You will partner with colleagues who are dedicated to delivering exceptional experiences. We respect and consider everyone, knowing your difference will make the difference.

Perk highlights: 

• Discount on our health insurance, travel, car, home, contents and pet insurance products as well as discounts when you attend a Bupa Dental clinic or purchase glasses from a Bupa Optical store.
• A dedicated internal wellbeing team provides you with a range of services, such as a global resilience program, regular training opportunities on a range of wellbeing topics and access to a variety of wellbeing discounts.

About you

Please note: You must be an Australian citizen and be able to attain and maintain a baseline security clearance from the Defence security and vetting service.

Please note that selection processes will commence immediately and late applications may result in exclusion from the process.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.

To learn more about working at Bupa please visit our website: