Tea Republic - Team Leader - Sydney CBD

We’re Tea Republic

Tea Republic is Sydney’s healthiest Milk Tea Bar dedicated to transforming the way people experience tea. We serve premium blends from world’s finest gardens, free from artificial flavours with a focus on healthier alternatives. Our mission is to deliver freshly brewed, personalised drinks in vibrant spaces that energies and uplifts. With a passion for quality, innovation, and community, we’re redefining bubble tea – one cup at a time..

Looking Now

We’re searching for an enthusiastic and motivated Full-Time & Part-Time Team Leader to join Tea Republic at various locations. As a Team Leader, you’ll play a key role in supporting the Store Manager with daily operations while being a positive, hands-on leader for the team.

This role is perfect for someone who loves working in a fast-paced environment, enjoys mentoring and motivating others, and takes pride in delivering outstanding customer service. You’ll be an essential point of contact for team members, customers and suppliers while ensuring our high Tea Republic standards are consistently met.

Key Responsibilities

• Lead and support the team to deliver exceptional customer service that reflects Tea Republic’s brand.
• Assist with daily store operations including cash handling, opening/closing procedures, stock management and hygiene compliance.
• Train, coach and guide team members to ensure consistent performance and operational standards.
• Maintain store presentation, product quality and accurate preparation in line with Tea Republic guidelines.
• Support sales performance by helping monitor KPIs, managing customer feedback and fostering a positive team culture.

What We’re Looking for

• Previous experience in a customer-facing or supervisory role, ideally in F&B or hospitality
• Availability to work part-time, including weekends and public holidays
• Strong leadership qualities with the ability to motivate and guide a team
• Confident in delivering exceptional customer service in a fast-paced environment
• Detail-oriented, reliable and proactive with strong communication skills
• Ability to follow operations processes and support team performance
• Fluency in a second language is a bonus

Why Join Tea Republic?

• Be part of a fast-growing brand known for quality, innovation, and a loyal customer base
• Supportive team culture with ongoing training and development
• Clear pathway for career growth and development opportunities within the brand
• Work in a positive, energetic and supportive culture where your contribution are valued
• Receive Staff discounts and access to exclusive product tastings

Apply now and help us brew something amazing!

Send your resume to team @tearepublic.au or apply in-store at any Tea Republic Location!

Location: Darling Square & Barangaroo

Benefits:

• Employee discount
• Employee mentoring program
• Free drinks

Application Question(s):

• Are you seeking Full-Time or Part-Time Employment?
• What is your current availability for Employment?
• This is a dual-site position. Are you able to work and travel to our Darling Square and Barangaroo Location

Experience:

• Leadership: 1 year (Preferred)

Language:

• Mandarin (Preferred)

Work Authorisation:

• Australia (Preferred)

Work Location: In person