Part-Time Accounts & Customer Service Officer

About the role

We are seeking a reliable and customer-focused Accounts & Customer Service Officer to join our team on a part-time basis, working 3 days per week. This unique role combines Accounts Receivable and bookkeeping responsibilities and customer service and administration support.

This position is ideal for someone who enjoys variety in their work, has strong organisational skills, and can confidently manage both financial and customer-facing responsibilities.

Working Hours:

• Monday:            8:30am - 4:30pm (7.5 hrs)

• Wednesday:   9.00am - 5:00pm (7.5 hrs)

• Friday:                8:30am - 4:30pm (7.5 hrs)

Key responsibilities

Accounts & Bookkeeping (Approx. 1.5 Days per Week)

• Manage Accounts Receivable, including invoicing, payment allocation, and debtor follow-up.

• Perform account and bank reconciliations.

• Maintain accurate financial records and accounting documentation.

• Process general journal entries and assist with month-end procedures.

• Prepare aged debtor reports.

• Assist with bookkeeping functions.

Customer Service & Administration (Approx. 1.5 Days per Week)

• Respond to customer enquiries via phone and email.

• Process customer orders and maintain accurate records.

• Resolve customer issues in a professional and timely manner.

• Provide administrative support to the wider team.

• Maintain strong customer relationships through excellent service.

• Assist with general office administration and data entry.

About you

• Experience in bookkeeping, accounts administration, or a similar role, together with strong customer service skills.

• Knowledge and experience in Accounts Receivable and debtor management.

• Knowledge and experience in general ledger management.

• Knowledge and experience in balance sheet preparation and analysis.

• Knowledge and experience in Profit & Loss (P&L) / Income Statement reporting.

• Knowledge and experience in prepayments and accruals processing.

• Knowledge and experience in general journal entries.

• Knowledge and experience in double-entry bookkeeping.

• Knowledge and experience in asset management.

• Knowledge and experience in bank reconciliations.

• Excellent communication and interpersonal skills.

• Strong attention to detail and accuracy.

• Ability to manage competing priorities and work independently.

• Positive, professional, and customer-focused attitude.

• Well-organised with strong problem-solving skills.

• Previous experience in both accounts and customer service roles is highly desirable.

• Microsoft Office, particularly Excel.

What We Offer

·         Convenient location just 5km from the Adelaide CBD.

·         Diverse position combining finance and customer service.

·         Friendly and supportive team environment.

·         Regular and consistent part-time hours.

·         Opportunity to make a valuable contribution to a growing business.