Bookings Officer

About the role 

As our Bookings Officer, you'll be the driving force behind seamless venue bookings across South East Leisure venues, building strong client relationships, coordinating venue use, and managing accounts to deliver an exceptional client experience from enquiry to payment.

You'll provide clear direction, communication and support to team members, ensuring they manage booking enquiries effectively and meet the needs of user groups.  

This role is ideal for someone who thrives on building relationships, delivers exceptional customer service, is confident using technology, and is motivated to build a rewarding career in a customer-focused environment.

About South East Leisure

South East Leisure is committed to enhancing the health and wellbeing of our community through high quality programs and experiences at the municipality’s aquatic and recreation facilities.

Established in 2022 by the City of Greater Dandenong, South East Leisure currently manages and

operates the following council-owned venues:

• Dandenong Oasis
• Noble Park Aquatic Centre
• Springers Leisure Centre
• Dandenong Stadium

These facilities attract over 2 million annual attendances and are a significant and important interface between Council and our diverse community.

South East Leisure is leading the way in community health and recreation, and we’re preparing for our next big chapter – the opening of the $120m Dandenong Wellbeing Centre in July 2027. This landmark venue will deliver state-of-the-art aquatic, fitness and wellbeing experiences for one of Victoria’s most culturally diverse communities. It's something you’ll want to be a part of!

Find out more information about the new Dandenong Wellbeing Centre on our website.

Why Join SEL?

Flexible work arrangements and a focus on work-life balance.

Inclusive, diverse, and supportive workplace culture.

Be part of a team that values innovation and community impact.

SEL Perks

• Complimentary Full-Access membership to SEL managed Aquatic and Leisure Facilities.
• Small hot drinks: $1.50 (reusable cup) $2.00 (single-use cup) at SEL cafes (alternate milk charges apply)
• 25% discount on all full-price food and beverage purchases from SEL cafes
• 25% discount on all full-price merchandise purchases from SEL managed facilities
• Reward and Recognition program
• Team building events
• Training and development opportunities
• Access to industry committees and networks
• Mentor program and career pathways
• Employee Assistance Program

South East Leisure is an equal opportunity employer committed to fostering a safe, inclusive, and diverse workplace.

We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, people with disability, people of all ages, faiths, gender identities, and sexual orientations. We value the unique contributions and perspectives of every individual and strive to ensure our workforce reflects the communities we serve.

Child Safety and Wellbeing

SEL wants children to be safe, feel safe, happy, and empowered; we take all reasonable steps to ensure those engaging with children are suitably skilled, well-prepared, and aligned with our commitment to safety and wellbeing. You can read more about our Child Safety and wellbeing commitment on our website.

Apply Now

South East Leisure reserves the right to make an appointment at any stage if a suitable candidate is identified.

Shortlisting and interviews may commence as applications are received.  

Research shows that some candidates, particularly women, may hesitate to apply unless they meet all listed criteria. At South East Leisure, we believe passion, potential and alignment with our purpose matter more than ticking every box. Our purpose is to create active, connected communities, and that starts with a diverse and capable team.

If this opportunity excites you and you meet most of the essential requirements, we’d love to hear from you. We also understand that applying for a role can come with barriers, and we’re here to support you.

If you need any adjustments or assistance during the application process, please contact our People and Culture Team at ***************@southeastleisure.com.au.