Head Councillor Support

Division/Section: Office of the CEO

Position Type: Fixed-Term Full-Time, October 2026 – November 2027 (9 day fortnight, 36.25 hours/week)

Salary Range: LGO7 ($113,019 - $119,946 per annum + superannuation) based on skills, qualifications and experience

Location: Townsville

Application Close: 11:45pm, Sunday 30 August 2026.

About The Role

As the Head Councillor Support, you will lead the Mayor and Councillors' Office, ensuring Townsville's elected representatives are supported with high-quality advice, effective coordination and strong stakeholder engagement. Working closely with the Chief Executive Officer, Mayor and Councillors, you'll play a key role in connecting Council's strategic priorities with community needs, building productive relationships across the organisation and externally, and leading a customer-focused team that helps deliver positive outcomes for the people of Townsville. This is a unique leadership opportunity to work at the heart of local government, influencing decision-making, fostering collaboration, and supporting the successful delivery of Council's vision and priorities.

About You

You are a collaborative and politically astute leader with experience operating in complex, fast-paced environments where competing priorities are the norm. You bring exceptional communication and relationship-building skills, a strong understanding of stakeholder and community interests, and the ability to provide sound advice, influence outcomes and navigate sensitive issues with confidence. With experience leading high-performing teams and fostering a positive, customer-focused culture, you are committed to delivering results, building strong partnerships and supporting elected representatives to achieve meaningful outcomes for the community. Qualification in business, management, politics, community services or a related field, or equivalent experience, will be highly regarded.

Townsville City Council is the largest local government authority in Northern Australia. We’re committed to supporting our people through a strong focus on work–life balance, a positive and inclusive culture, and a shared passion for making a meaningful impact in our community.

We have a range of benefits that confirm this commitment:

5 weeks annual leave + 17.5% leave loading 3 weeks Personal/Carers Leave 14 weeks paid Parental Leave Domestic and Family Violence Leave Natural Disaster Leave Annual wage progression Up to *13.5% Superannuation employer contribution for contributing members Salary Sacrifice opportunities Access to a range of learning and development opportunities, including on-the-job learning and formal training programs Fitness Passport program offering discounted membership to selected health and wellbeing facilities Employee Loyalty Program offering discounts at selected local businesses Employee Assistance Program The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.

Contact Person: Bronte

Contact Email: hr_recruitment@townsville.qld.gov.au

(for position enquiries only)

How To Apply

Your application can be submitted through the 'Apply' button. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also will require your resume which should confirm any licences and qualifications your hold.

For Further Information Review The Position Description.

We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!

All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a ‘zero tolerance’ policy to drugs and alcohol in the workplace.

If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact hr_recruitment@townsville.qld.gov.au or phone 07 4727 9004 for a confidential discussion.

Attachments

Head Councillor Support_PD.pdf