Transport Supervisor

About Us:

Wiseway Logistics (WWG) is an ASX listed global logistics company and one of the leading freight forwarding companies in Australia. With offices in 11 locations around the world, Wiseway specializes in a range of logistics services including general and perishable freight exports, import services, customs broking, bonded warehouse storage, delivery services, and more. We pride ourselves on offering high quality and competitive pricing to our customers while maintaining the highest service standards.

We now have the opportunity for an experienced Transport Supervisor to join the Transport team in our Brisbane office. The successful candidate will be responsible for Transport Allocation and Coordination, supporting the national Transport team with daily tasks and expectations, meeting KPIs as well as undertaking any relevant administration that is associated with the role.

Your responsibilities include, but not limited to:

• Transport Allocation & Coordination - responsible for efficient allocation of job to drivers. 

• Efficiently managing and meeting compliance and relevant regulations.

• Working closely with airport and wharf terminals, Bonded Depots and Carriers for efficient deliveries.

• Handling and organizing transport for export/import/interstate freight.

• Communicating with suppliers, partners, and customers to convey shipment details, address any customer concerns, and provide updates on transportation status.

• Providing excellent customer services through prompt addressing of customer inquiries, concerns, and transport related requests.

• Maintain accurate and up-to-date records for driver schedules and timesheets, worksheets, documentations, and delivery times and handling general driver enquiries. 

• Complete all required documentation in a timely manner and in accordance with Company policy and ensuring accuracy with compliance obligations.

• Follow all WHS and compliance requirements. 

• Co-coordinating and working closely with cross-functional teams, including warehouse, perishables, imports and exports teams, to ensure seamless coordination.

• Collaborating with the Transport Team nationally to achieve and exceed department KPIs.

• Support to managers for other Operational duties.

• Ad-hoc tasks as required by management. 

Skills & Requirements:

• Proven Transport Allocation experience (Essential).

• Experience in the freight forwarding/logistics space or in a similar role. 

• Experience or exposure to the Cargowise platform.

• Excellent communication and organisational skills

• Ability to work in with tight deadlines and adapt to changing priorities.

• Have completed a Bachelor's degree with a minimum credit average in logistics, supply chain management, business administration, or a related field.

• Proficiency to communicate in Mandarin (Beneficial)