Pallet Controller

About Us

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen products reach food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.

What You'll Do

As a Pallet Controller, you will oversee and ensure the accuracy of hired equipment processes and data across our Prospect sites by working closely with Operations and Inventory Management teams. You will be responsible for auditing, reporting, reconciling and maintaining optimal pallet and equipment balances, as well as managing claims and corrections from trading partners.

Key Responsibilities

• Identify, investigate and report instances of non-conformance in hired equipment processes.
• Develop, review and comply with written procedures for the physical movement of hire equipment.
• Audit procedures and records to ensure effectiveness and implement process improvements as needed.
• Compile, reconcile and report on equipment hire and movements on a weekly and monthly basis.
• Investigate and action claims, rejections and corrections from trading partners and maintain historical account data.
• Train operational and administrative associates on pallet procedures and perform general administration duties including daily auditing.
• Liaise with stakeholders including transport companies and external pallet providers for reporting, reconciliation and regular meetings.
• Other duties may be assigned as required.
   

What Experience and Education You Need

• Minimum 3 years' experience in warehouse operations.
• High School Diploma or equivalent.
• Proficiency in stock management systems including 2IC and AS400 pallet control systems.
• Advanced Microsoft Excel skills for data analysis and reporting.
• Current driver's licence and access to your own vehicle.
   

What Could Set You Apart

• Effective verbal and written communication skills.
• Commercial awareness and ability to manage key stakeholders.
• Knowledge of distribution operations.
• Ability to make decisions in a fast-paced business environment.
• Willingness to learn and grow.
• Ability to manage multiple tasks efficiently.
• Experience training operational and administrative associates on pallet procedures.
• Ability to work independently as a self-starter.
   

Physical Requirements

• Requires several hours per day of sitting, getting up and down from chairs, reaching and/or bending.
• Requires manual dexterity with normal hand and finger movements for typical office work, including the operation of computers, telephones and similar equipment.
• Requires ability to comprehend and communicate with others verbally and/or in writing.
• May require travel by automobile and airplane for business.
• May require visits to warehouse operations in temperatures at or below freezing.
• May require the occasional lifting, carrying, positioning and/or moving of objects weighing up to 20 pounds.
   

What We Offer

At Americold, you'll enjoy a range of benefits designed to support your well-being, growth, and lifestyle.

This includes access to ongoing leadership development programs to strengthen your capabilities and advance your career, as well as a Fitness Passport to keep you active and healthy. We offer flexible work arrangements to help you balance work and life, along with travel discounts and novated leasing options that make everyday life more affordable. You'll also have access to Sonder, our 24/7 employee wellbeing and safety portal, providing confidential support whenever you need it.

Join Americold and play a key role in ensuring accurate pallet and equipment control across our Prospect operations.