Team Leader - Warrnambool

Introduction:
When you find a role, a team and a culture that fits just so, it's a lot like feeling right at home. And that's what we want you to feel when you become part of our team.

Pillow Talk people are a special bunch, with a genuine passion for helping our customers turn the place they live into a home they love. We're warm, knowledgeable and proud of what we do. And in return, our people are rewarded with an abundance of opportunities to grow a meaningful career.

Whether you're drawn to retail, buying styling, operations, store management or something in between, with 76 store across Australia, your next home could be with us.

Description:
Now is your opportunity to be part of the Pillow Talk Fabric, by joining us in this highly exciting Permanent Part Time Team Leader role at our Warrnambool store. As a Team Leader at Pillow Talk, you’ll support the store leadership team by leading from the front and inspiring your peers to do their best work every day. You’ll support the smooth and efficient operating of the store, which spans handling customer queries and concerns, driving the team to reach budget and KPI’s, receiving and organising the store’s inventory, helping to maintain the store's visual appeal, and keeping track of the store's sales and KPI progress. You’ll create and apply value to every customer interaction, capitalising on every opportunity to bring the meaning of comfort and style to life. We also have opportunity to step into a Full Time Secondment Assistant Store Manager role later in the year. Apply now to find out more....

A bit about you...

• Experience working in a customer-centric retail environment within a Team Leader, Supervisor, or 3IC role with proven exposure to customer service and supervising a team
• Passionate about providing great customer service and championing best practices in stock, service, safety, operational procedures, and visual merchandising to set the standards for your team
• Ability to support the Store Manager and Assistant Store Manager in the overall running of the store with the confidence to step up when needed
• Shows commitment to every customer and makes a conscious effort to improve their in-store experience
• Highly personable and confident individual who has an outstanding ability to develop interpersonal relationships with customers and colleagues
• Consultative selling experience with proven ability to find the right products for our customers and instill confidence
• Ability to multitask and cope with changing priorities
• Highly creative with a keen eye for detail
• Great listening and problem-solving skills

Why we think you should consider joining the Pillow Talk Tribe!

• Retail Award Level 3 hourly rate plus super and impressive monthly performance incentives
• Permanent Part Time | 22 hours per week
• Enjoy a set roster:  Monday, Thursday, Friday, & Saturday
• Generous store discount after qualifying period – T&C's apply
• Free onsite parking
• 100% Australian-owned and operated company
• Experience the advantages of our Flare partnership—Novated Leasing and a host of other benefits await!
• One of the largest linen and homewares specialists in the country
• Opportunities for further learning and career growth
• Warm, friendly and supportive work environment
• Passionate and knowledgeable team
• On-trend, high-quality products that make "selling" a true pleasure
• Family values and a culture of inclusivity and belonging

Our business is in a good place right now, but where we are going is even better! For your chance to join the Pillow Talk Tribe apply below!

We are a Circle Back Initiative employer, which means we commit to responding to every person who expresses interest in working for us.

Pillow Talk are dedicated to equal opportunities for all and we aim to ensure no job applicant or employee receives less favourable treatment because of, or is disadvantaged by, any conditions or requirements that aren’t justifiable, therefore please do let us know if you need any reasonable adjustments made ahead of your interview.