Customer Service Officer

Be Part of Something Big – Simba Car Hire - Customer Service Officer

Cairns North (Cairns Airport)

Simba Car Hire is on the move – literally and figuratively. As one of Australia’s fastest-growing car rental companies, we’re all about offering premium vehicles, unbeatable service, and a seamless rental experience for every customer.

With our already established and successful branch in Cairns, we’re looking for motivated and customer-focused individuals to join us and bring the Simba standard to QLD. This is your chance to join a company that’s growing fast, values its people, and rewards performance.

✅ Full-Time & Part-Time Role available – Flexibility that fits your life
✅ Career growth – We’re expanding across Australia, and you can grow with us
✅ Full training provided – No experience in car rental? No problem
✅ Supportive team – Join a fun, driven crew who have your back
✅ Be part of a growing brand – Help shape the future of car hire in Australia

As a Customer Service Officer at our Cairns branch, you’ll:

• Manage daily rental operations smoothly and professionally

• Drive sales through excellent service and smart selling

• Build strong, lasting relationships with our valued customers

• Help maintain Simba Car Hire as the go-to car rental provider in Cairns

• Confident, reliable, and customer-service obsessed

• Sales-savvy with a results-driven mindset (no sales experience needed!)

• Great communicator with a can-do attitude

• Keen to grow in a fast-paced, high-energy environment

If you’re looking for more than just a job – if you’re looking for growth, opportunity, and a company that recognises your potential – we want to hear from you!

Apply now with your resume and a short cover letter telling us why you’d be a great fit.