Service Technician

About us

DMW Industries has been supplying, servicing, renting and route operating commercial laundry equipment across Victoria for more than 50 years. We are a small, established business supporting customers across Melbourne and are looking for a Service Technician to join our team.

About the role

This is a hands-on role for someone who enjoys fault finding, fixing equipment, working with customers and solving problems. You'll spend your time both on the road servicing commercial equipment throughout Melbourne Metro, and in our Heidelberg West workshop working on repairs and equipment maintenance.

Key responsibilities

Your days will involve a mix of field service and workshop work, including:

• Servicing and repairing commercial washers, dryers and dishwashers

• Diagnosing electrical and mechanical faults

• Attending customer sites throughout Melbourne Metro

• Investigating customer complaints and finding practical solutions

• Carrying out preventative maintenance

• Repairing and maintaining machines in our workshop

• Working with the manager to plan daily and weekly service jobs

• Completing service reports and providing information for customer quotes

• Maintaining your service vehicle and spare parts inventory

About you

Ideally, you'll have

• Experience servicing commercial washers and dryers or similar equipment

• Experience with brands such as Maytag, Dexter, Speed Queen, LG or Miele is highly regarded

• Good electrical fault-finding and diagnostic skills

• A minimum Class D Electrical Licence

• A current driver's licence

• Strong problem-solving and mechanical aptitude

• Good communication and customer service skills

• The ability to work independently with minimal supervision

• Good attention to detail and organisation

If you're an experienced electrical or service technician looking for an opportunity to broaden your skills, we'd be happy to hear from you.

Why Join DMW?

• Melbourne Metro-based work

• Company vehicle provided

• Company uniform provided

• Training and support

• A stable role with an established Australian business

• A small team where you'll have a genuine opportunity to make a difference