Fleet Manager (Account Manager, Entry Level)

Who We Are...

We are a financial services company that specializes in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1100 employees.

https://www.sgfleet.com/au/about-us/careers

About The Role

The role is responsible for pro-actively managing and reviewing the portfolio of customers allocated and seek opportunities to maximise business renewal and organic growth.

What You'll Be Doing

Manage a portfolio alongside the Relationship Manager, delivering high-quality fleet servicesAct as the primary day-to-day client contact, ensuring timely resolution of all requestsIdentify growth opportunities, support renewals, and drive upsell initiativesMonitor fleet performance (utilisation, servicing, fuel) to optimise costs and outcomesPrepare accurate quotes within SLA timeframes and track outcomesManage vehicle terminations and restructures in line with best practiceEnsure KPIs and contractual obligations are consistently met or exceededBuild strong client relationships to support revenue growth and account planningCollaborate with internal teams to achieve shared business objectives

Skills and experience

Relevant qualification (business-related, tertiary, or equivalent)Fleet Management or Motor industry experience Experience in a customer service roleStrong commercial awareness and business acumenExcellent organisation and prioritisation skills, with ability to meet deadlinesStrong written and verbal communication, including active listeningEffective problem-solving and analytical skillsProficient in Microsoft Office (Excel, Word)High attention to detailFleet management knowledge (desirable)

About you

Professional communicator with strong planning and foresightExcellent time management and ability to meet deadlinesHigh level of discretion and professionalismCollaborative, adaptable, and approachable team playerTakes ownership of delivering high-quality, innovative workStrong decision-making skills under pressureResourceful, resilient, and accountable

What's next...

We'd love to hear from you if you're ready to take on your next challenge at a company that embodies diversity, work-life balance, and career development.

We are a proud equal opportunity employer. Interviews may take place prior to closure date for applications. To give yourself the best chance of selection, please do not leave your application to the application 'close' date. As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening.

Aboriginal and Torres Strait Islander candidates are encouraged to apply.