Assistant Payroll Officer

Payroll Services are seeking to establish a pool of Assistant Payroll Officers for permanent and fixed term, full-time and part-time vacancies which may arise during 2026 and up to the end of September 2027. Appointments may be offered at any time for vacancies that commence during this period.

We currently have 4x permanent, full-time positions, commencing November 2026

The Payroll Services Branch process employee salary, leave, superannuation and salary packaging records to maintain accurate and timely payments to Department of Education staff. The Branch services 75,000 plus employees in WA public schools, central office, and regional education offices. Services include:

• perform complex remuneration calculations for retirements and terminations
• transfer of leave entitlements between agencies
• overpayment processing and recovery
• advice and application of multiple industrial instruments, legislation and policies
• audit, compliance and exception reporting and processing
• superannuation payments and salary packaging services
• deliver customer service via contact centre operations
• provide customer service to: 
  • School employees, principals, and managers corporate services
  • Central Services employees and business unit managers
  • Salary packaging providers
  • Government Employees Superannuation Board (GESB)
  • Australian Taxation Office (ATO)
  • Office of Auditor General (OAG)
  • Public sector agencies
  • Services Australia
  • Unions and Associations
• development and delivery of operational payroll business and service improvement opportunities
• development and delivery of operational training and development programs related to Payroll Services.

The Role

The Assistant Payroll Officer plays a vital role in delivering accurate and timely payroll services and supporting departmental operations through efficient payroll processing and administrative support, contributing to overall organisational compliance and employee satisfaction.

The successful applicants will; action easy to process payroll system-generated electronic advice matters, process routine leave bookings, maintain ongoing deductions and ensure accuracy in pay processing within established workflows. They will maintain employee personal information and review and resolve data integrity reports involving low complexity discrepancies and applying established procedures to maintain accuracy in payroll records.

These applicants will also generate and administer employees’ statements of service, statements of earnings, separation certificates and employment verification checks. They will also administer Commonwealth paid parental leave and Child Support Agency payments.

They may additionally answer calls on the customer support line and assist customers in person whilst responding to customer queries using the Department’s Enterprise Service Management platform.

Professional Benefits

We are conveniently located in East Perth and our employees enjoy a range of benefits which include: 

• 12% employer contributed superannuation.
• Flexible working arrangements are genuinely considered to create healthy work life balance including; working from home or remote, flexible working hours and part-time arrangements
• Generous leave entitlements including annual, personal, long service and parental leave
• Professional development opportunities and study leave/assistance
• Access to salary packaging (in accordance with relevant industrial instruments)
• Enjoy easy access to public transport with the Claisebrook train station just a 5-minute walk away or, take advantage of the free Yellow Cat bus service that stops outside our building entrance. Additionally, various CPP parking locations are within walking distance.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Cheryl Cobby, Payroll Operations Coordinator on (08) 9264 83***or by emailing ************@education.wa.edu.au

Agency Referrals: Public sector agencies seeking to refer surplus employees should contact Recruitment at ***************@education.wa.edu.au during the advertising period. 

We are committed to building the leadership capability of our people (Building Leadership Impact).

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our workplaces and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

Eligibility

To work with us, you must: 

• be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
• consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.

More information about employment eligibility can be found on our website and in the attached Job Description Form (JDF).

Application Instructions

Apply online in two easy steps:

Step 1: Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one being your current line manager.

Step 2: Attach your documents

Your application should include: 

• A CV of up to five (5) pages outlining your employment history and professional learning summary relevant to this position
• A up to two (2) page statement addressing the following selection criteria as outlined in the attached JDF:

1. Demonstrated capability to prioritise tasks effectively, reschedule work based on changing priorities and meet deadlines in a dynamic environment.

1. Good communication skills to provide high quality customer service via phone and written correspondence with an ability to address enquiries effectively and professionally

It is recommended you have your attachments ready before selecting Apply for Job.

Shortlisted applicants will have their skills and experiences in relation to the remaining selection criteria assessed in the further stages of the recruitment process

Your application must be received before the closing date and time. Late applications will not be accepted.

For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 41***for assistance.

Advertised Vacancy Number: DOE1064133

The Department applies a four (4) day breach period to this selection process.

Applications close: 4.30pm (AWST) on Monday, 14 September 2026