Product Analyst

This is an exciting opportunity to join Hyundai Capital Australia (HCAU) during a period of significant growth! HCAU is the Australian finance provider for Hyundai, Kia and Genesis, delivering innovative finance solutions that support the Hyundai Motor Group (HMG) brands. HMG is Korea's 2nd largest conglomerate focusing on automobiles, auto parts, finance and more.

We are currently seeking a Product Analyst to support HCAU’s product portfolio and assist with product administration, reporting, vendor & partner coordination, and dealer-facing change management. In this role, you will be instrumental in supporting the ongoing administration and day-to-day management of assigned finance and insurance products to support business growth and strategic decision-making.

What you’ll do:

• Support the ongoing administration of key products the Business Manager Reward Program and Motor Vehicle Insurance.
• Assist with vendor and insurance partner relationship management, including coordination of enquiries and day-to day liaison.
• Support product development activities, new product initiatives and enhancements including managing system change documentation, testing, process improvement.
• Develop working knowledge of auto-finance products to support product decision-making.
• Manage internal marketing, reporting, and performance tracking for assigned programs.
• Conduct product performance analysis and provide support to sales planning and product management.
• Support the rollout of new and updated products, processes and systems to the dealer network.
• Write clear, accurate dealer-facing training materials, including process guides, quick reference guides and FAQs.
• Assist in planning and coordinating change management activities to support dealer adoption of product changes.
• Identify opportunities for continuous improvement in reporting, documentation, training and stakeholder communication.

Your skills & experience:

• Demonstrated success in automotive finance, banking, financial services, captive finance or a related commercial product environment.
• Experience managing system change, testing, documentation, process improvement and cross-functional implementation activities.
• Experience working across matrix organisations with Sales, Marketing, Risk, Operations, Finance, Legal, Technology, OEMs, dealers or external partners.
• Exposure to novated lease products, retail insurance or dealership operations is highly regarded.
• Tertiary qualification in Business, Commerce, Finance, Economics or a related discipline is preferred, but not essential where equivalent industry experience can be demonstrated.
• An understanding of auto-finance products and how they work (e.g. consumer loans, business loans, floor plan, leasing etc.)
• Strong written communication skills, with the ability to translate product/technical detail into clear, easy to understand guides and training materials.
• A collaborative, professional approach, with the ability to build effective working relationships across internal teams, dealer facing teams, and external vendors/stakeholders.
• Excel and PowerPoint capability; experience with data warehouses, reporting tools, core finance systems and dealer portals is highly regarded.

What we offer you:

• A flexible hybrid working environment.
• WELL Core Platinum certified office.
• Competitive base salary & bonus structure.
• Health & Wellbeing allowance.
• Access to our Employee Assistance Program.
• 14 weeks of paid parental leave for primary carers.
• A fun and collaborative team with great work life balance.
• Employee Car Benefit Scheme.

HCAU is an equal opportunity employer. We celebrate diversity and are committed to building a team that represents a variety of backgrounds, perspectives and skills. We support an inclusive environment for all employees and employment is decided on the basis of qualifications, merit and business need. If reasonable accommodation is required to fully participate in our interview process please contact: ***********@au.hcs.com