Principal Business Analyst

An exciting opportunity is available within Digitally Enabled Business Solutions for an experienced Principal Business Analyst to provide expertise and undertake specialised program/project activities to enable the successful delivery of a large scale, and complex ICT programs of work. Delivery Services Branch, eHealth Queensland is leading a program of work to address gaps in Queensland Health’s referral system through the Quality Information System (QiS2) Renewal Project. this key role is required to ensure effective business analysis, stakeholder engagement, requirements management, and timely delivery of key project outcomes

The role:

Reporting to the Project Manager, the Principal Business Analyst will support the delivery of the Quality Information System (QiS2) Renewal Project by leading business analysis activities associated with the successful definition, design and implementation of the Quality Information System (QiS2) Renewal Project

The role will work closely with internal and external stakeholders, including Hospital and Health Services, General Practitioners, policy advisors, enterprise architecture teams, and clinical system vendors, to gather requirements, analyse current and future state processes, identify business impacts and support decision-making. Additionally, you will contribute to an effective customer focused team and work collaboratively to initiate, influence, and maintain relationships between internal and external stakeholders.

Key responsibilities include:

• Facilitate stakeholder consultation and workshops across multiple Hospital and Health Services and General Practices to understand current workflows, business practices and operational requirements.
• Analyse current-state business processes and identify gaps, risks, dependencies and opportunities for alignment with policy and technical requirements.
• Document business requirements, process maps, use cases and functional specifications to support project outcomes.
• Work collaboratively with policy SMEs, enterprise architecture, digital health teams and vendors to assess solution options and compliance considerations.
• Support impact assessments relating to changes in business process, policy adherence and technical integration pathways.
• Contribute to project planning, scope management and change implementation activities.
• Prepare high-quality documentation, reports, briefings and recommendations to support governance and executive decision-making.

The role requires strong stakeholder engagement skills and the ability to navigate complex policy, operational, clinical and technical environments to support the successful delivery of project outcomes.

Is this opportunity for you?

We are seeking a skilled Principal Business Analyst with demonstrated experience in analysing business processes and statewide policies, eliciting and documenting business requirements, and supporting the delivery of project outcomes in complex stakeholder environments.

You will have strong consultation and stakeholder engagement skills, with the ability to work collaboratively across clinical, operational, technical and policy teams to understand current practices, identify risks, gaps and impacts, and define practical future-state solutions.

You will be highly organised, analytical and able to translate complex policy, operational and technical requirements into clear business documentation and recommendations. Experience working within digital health, healthcare policy, healthcare integration, government or regulated environments will be highly regarded, particularly where legislative compliance, governance and system interoperability are key considerations.

To apply for this exciting opportunity, submit your resume and a short statement (maximum 2 pages) on how your experience, abilities, knowledge and personal qualities are relevant for the role, and addressing the key responsibilities and attributes noted in the ‘How you will be assessed?' section.

About eHealth Queensland:

eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.

Benefits of working with eHealth Queensland:

By joining eHealth Queensland you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success. 

You will enjoy a variety of benefits, including:

• Competitive salary + generous superannuation and leave loading
• Flexible working arrangements
• Diverse work culture
• Career training and development

To apply for this exciting opportunity, submit your resume and a short statement (maximum 2 pages) on how your experience, abilities, knowledge and personal qualities are relevant for the role, taking into account the key responsibilities and attributes noted in the ‘How you will be assessed' section of the role description.