Internal Sales & Operations Support

IQ Oil Australia – Arundel, QLD
Full-time | Monday–Friday | 7:00 am – 3:30 pm
Salary: $72,500 + superannuation + commission potential

IQ Oil Australia is the Australian distributor of CJC® Offline Filtration Systems, supplying premium contamination control solutions to the mining, industrial, marine and power generation sectors.

We help customers improve equipment reliability, reduce maintenance costs and extend component life through innovative filtration technology and industry expertise. As a growing Australian business, we pride ourselves on quality, integrity and strong customer relationships.

We are seeking a motivated, organised and hands-on Internal Sales & Operations Support team member to join our Arundel office.

This is a varied role with direct responsibility across internal sales, customer service, administration, accounts support, outbound lead generation, warehouse operations and product preparation. You will work closely with customers, suppliers, management and the sales team, becoming a key part of our day-to-day operations.

This is not a desk-only role — you will manage a mix of office and hands-on operational tasks, including customer enquiries, preparing quotations, assembling equipment, supporting warehouse activities and maintaining hire units returned from the field.

• Act as the primary contact for customer phone and email enquiries

• Prepare quotations for spare parts, filter inserts and filtration units

• Process customer orders and manage sales documentation

• Follow up quotations and progress sales opportunities

• Provide basic technical support and product information

• Build and maintain strong customer relationships

• Support the Sales Manager and Managing Director with sales activities

• Conduct outbound customer contact and identify new sales opportunities

• Research potential customers, industries and key contacts

• Manage promotional activities for IQ Oil Australia and CJC® solutions

• Maintain accurate customer information and sales records

• Manage accounts receivable follow-up and customer payment tracking

• Process supplier invoices and accounts payable documentation

• Prepare and maintain sales, purchasing and delivery paperwork

• Maintain organised electronic and physical filing systems

• Oversee general administration tasks across the business

• Pick, pack and dispatch customer orders

• Receive, unpack and inspect incoming deliveries

• Manage freight bookings and delivery coordination

• Load and unload goods

• Maintain warehouse organisation, stock identification and housekeeping

• Assemble and modify filtration equipment to meet customer requirements

• Clean, inspect and refurbish hire equipment returned from sites

• Prepare equipment for customer deployment

You will be someone who:

• Takes pride in delivering excellent customer service

• Is organised, reliable and detail-oriented

• Enjoys variety and working across different areas of a business

• Communicates confidently with customers, suppliers and internal staff

• Has a proactive attitude and willingness to learn

• Is hands-on and comfortable in both office and warehouse environments

• Works independently and contributes positively to a small team

• Takes ownership of tasks and follows them through to completion

• Internal sales, customer service or sales administration experience

• Accounts receivable/payable experience

• Experience in industrial, mining, hydraulics, lubrication or filtration industries

• Mechanical aptitude or experience with industrial equipment

• Experience preparing quotations and processing customer orders

• Strong computer skills (Microsoft Office)

A forklift licence is advantageous but not essential — training can be provided.
A current driver’s licence is required.

Full-time, Monday–Friday
7:00 am – 3:30 pm
Occasional additional hours may be required for customer needs, meetings, training or business activities.

• Permanent full-time role

• Commission earning potential

• Comprehensive product and industry training

• Supportive team environment

• Long-term career growth

• Work with a respected global filtration brand

This is an opportunity to join a growing Australian business where your contribution has a direct impact. If you enjoy variety, take pride in your work and want to become a valued member of a close-knit team, we’d like to hear from you.

Please submit your resume and a brief cover letter outlining your experience and why you would be a great fit for IQ Oil Australia.