Administration Assistant

About the Opportunity

We are looking for a motivated Administrator to join our friendly, high-performing team. Whether you are early in your career or looking to build on your existing experience, this is a great opportunity to develop your skills in a supportive environment.

You will play an important role in keeping the team running smoothly handling enquiries, supporting clients, and assisting with day-to-day administration. You will be the first point of contact for many queries, helping direct them to the right people or resolving them yourself.

About You

• A positive attitude and willingness to learn 
• Good communication skills (written and verbal) 
• Strong attention to detail and organisation skills 
• Comfortable using Microsoft Office (Excel experience helpful but not essential) 
• A team player who enjoys helping others 
• Able to stay calm and organised in a busy environment 

What You’ll Be Doing

• Answering calls and responding to email enquiries 
• Supporting clients and stakeholders during the claims process 
• Assisting the team with reports and general admin tasks 
• Managing inboxes and diaries 
• Helping keep processes running smoothly day-to-day 

What We’re Looking For

• Customer service or admin experience 
• A proactive, can-do attitude 
• Willingness to learn and develop new skills 

Why Join Us?

• Supportive team environment with on-the-job training 
• Opportunities to grow your career in the insurance industry 
• Exposure to a variety of tasks and real responsibility from day one 

If you’re keen to learn, grow, and be part of a supportive team, we’d love to hear from you.
Submit your resume along with a short cover letter telling us why you’re interested.

Applicants must have Australian or New Zealand citizenship or permanent residency and be willing to complete a national police check.