Disability Support Workers - SIL Home

If you want to make a difference by having a positive impact on peoples’ lives, then a career with Independence Australia Group may be for you.

About us

Independence Australia Group is a social enterprise that provides choice for people with a disability or other personal need, enabling them to regain and retain their independence within an inclusive community.

About the role

You will play a critical role in providing essential support to customers across 10 Supported Independent Living (SIL) homes in Melbourne's south-eastern suburbs.

In this hands-on role, you will deliver person-centred care to clients living with disability supporting them through daily routines, domestic tasks, personal care, and community access activities. You will work alongside long-term, experienced staff who provide on-site support and training to help you succeed.
This is a casual position offering between 10-16 hours per week with the ability to work flexible shifts including morning shifts starting from 7:00 AM, day shifts alongside 1–2 team members, and solo overnight/sleepover shifts (supporting up to 5 clients).

What you will do

• Direct Personal Care & Support: Provide compassionate assistance with showering, grooming, toileting, mobility, and medication prompting as outlined in customer care plans.
• Behavior Support & Household Assistance: Support clients who may present with complex behaviours (including self-harm, aggression, or property damage) using positive behaviour techniques, while assisting with meal preparation, cooking, and domestic cleaning.
• Community Access: Accompany and transport clients to medical appointments, recreational outings, and community activities to promote social inclusion and independence.
• Overnight & Team Coverage: Work collaboratively during day shifts with fellow support staff and confidently manage solo overnight/sleepover shifts supporting up to 5 residents.
• Documentation & Reporting: Maintain accurate records, log shift notes in communication books, and report incidents promptly in alignment with safety and compliance guidelines.

About you

You are a reliable, empathetic, and responsive team player who shows initiative, takes ownership of tasks, and is passionate about empowering individuals living with disability and complex needs.

• Qualifications: Certificate III in Individual Support or Disability (preferred), alongside a current First Aid Certificate.
• Experience: 1–2 years of hands-on experience working with high level behavioural clients is required. Previous SIL experience is advantageous but not mandatory.
• Shift Availability: High flexibility to commit to ongoing days on the roster (2–3 days per week) and a willingness/ability to work overnight/sleepover shifts.
• Key Skills: Strong interpersonal and communication skills, practical problem-solving abilities, and a resilient, patient approach to managing potential behavioural challenges.
• Key Requirements: Must be open to traveling across different SIL home locations in the south-eastern suburbs, hold a valid Australian Driver’s Licence, and maintain a current NDIS Worker Screening Check, Working with Children Check (WWCC), and Police Check.

Why work with us

As a valued member of our team, you have access to a range of benefits and perks to ensure you thrive, including:

• Competitive Salary Packaging: Maximize your take-home pay through our generous social enterprise tax benefits.
• On-the-Job Support: Benefit from long-term, permanent staff on-site to assist with your induction, ongoing training, and guidance.
• Professional Growth: Broaden your skills in disability support, positive behaviour management, and complex client care within a supported environment.
• A Supportive Culture: Work within a values-driven environment that prioritises equity, empathy, respect, and excellence.
• Direct Sector Impact: See the tangible, positive rewards of your support reflected directly in enhanced quality of life for our residents.

Work with Purpose
We believe everyone should have the opportunity to participate in life and the community, regardless of ability. Our aim is to improve the quality of life and provide access to products, resources and support to allow people to make choices to enhance their well-being and lifestyle, whether it’s in their own home, local community or in our residential facilities.

As a social enterprise, we redistribute the surplus funds generated through the sale of over 12,000 healthcare products, mobility aids, and equipment into programs that support people living with disability.

Independence Australia Group includes Independence Australia, Zest Care, and Possability Group. Read more about our story at independenceaustralia.com.au

For a rewarding career where you can make a real difference and positive impact on peoples’ lives, APPLY NOW.

Commitment to Diversity
Independence Australia Group is an equal opportunity employer and believe our people should reflect the diverse communities we operate in. We encourage applications from people with a disability, CALD, LGBTQIA+ and Aboriginal and Torres Strait Islander peoples to apply. If you have any questions about accessibility during recruitment or about the workplace, please contact our People Experience team on *******@iagroup.org.au.