Capability Design Lead - Flexible Location / Work from Home

ABOUT US

At Clown Doctors Australia (CDA), our purpose is to enhance wellbeing through the uplifting power of humour. Across Australia, our Clown Doctors and Laughter Care Specialists bring light, joy and connection to people in hospitals and aged care every day.

We’re working towards a future where people don’t fear hospital visits or ageing alone. Through imagination, play and authentic human connection, we’re transforming care and improving wellbeing for people of all ages.

Last year our programs supported over 290,000 people across the country.

We are passionate about what we do and are looking for a talented Capability Design Lead who is equally passionate about our work. If you’re interested in a 3 day per week, 2 year contract role developing capability frameworks and learning resources to help sustain the ongoing quality and impact of our work, read on!

THE ROLE

Healthcare clowning work is highly skilled, combining artistic expertise with the nuanced empathy of working in sensitive environments. The organisation has grown organically, adding new locations, wards and applications of the work as needs have arisen. As CDA continues to grow towards its 2030 strategic vision, we are investing in clearer capability frameworks, resources and systems to support consistency, sustainability and future growth.

Reporting to the Artistic Director, you will be adept at taking information from various sources and creating structured capability frameworks that are practical, easy to understand and easy to use, refining and/or developing learning resources, and building systems to assist our workforce to evaluate the quality of learning activities as well as performer readiness to move into new areas of work.

This is a rare opportunity to help shape the systems, frameworks and resources that will underpin performer capability across CDA into the future.

Essential Criteria:

• Experience designing capability frameworks, competency models, learning resources, assessment approaches or workforce development systems
• Ability to translate complex information, knowledge and practice into clear, practical and usable frameworks, resources and documentation
• Alignment to CDA’s values – Authentic Connection, Dynamic Creativity, Building Trust, Delivering Impact
• Strategic thinker with the ability to translate organisational priorities into practical outcomes
• Strong analytical skills, including the ability to identify capability needs, patterns and emerging trends
• Strong written communication skills, including the ability to create clear, accessible and well-structured documentation, resources and assessment tools
• Strong verbal communication, facilitation and stakeholder engagement skills
• Ability to manage complex projects and deliver sustainable systems, resources and processes

Nice to have:

• Experience developing learning programs within arts, health, community or not-for-profit settings
• Experience working across multiple locations, programs or workforce groups
• Understanding of healthcare clowning practice and CDA’s methodology

WHAT WE OFFER YOU

• Extensive NFP salary packaging options - up to $18,550 tax free every year
• Additional leave between Christmas and New Year
• Remote or hybrid working environment, depending on your location
• Employee Assistance Program
• The opportunity to work with a creative team who are passionate about our work and purpose

Clown Doctors Australia is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, expecting all staff and performers to share this commitment. Selected applicants will undergo a Police Check and will need to supply a Working with Children Check.