Student Services Officer WA

RTO Student Services Officer - WA

Location: Osborne Park, Western Australia

Work type: Full-time

$65 to 70k + super 

Do you have RTO admin experience?  We'd love to hear from you!

We’re currently looking for a full time Student Services Officer to join our dynamic WA team.

Immediate start available.

 A day in the life

Your kind nature and clear speaking voice will shine through when calling people who have sent enquiries about our courses. Establishing relationships over the phone, you will get the chance to interact with potential students in person - leveraging your natural confidence to host weekly information sessions (presenting to individuals and groups of 10+).

You would be supporting the Student Services team with data entry, resulting and issuance of awards, enrolling students into courses, conducting LLN (language, literacy, and numeracy) and PTR (Pre-Training Review) with potential students face-to-face, to determine the student’s suitability for the qualification. You will perform other ad-hoc administration duties, which include but are not limited to contacting potential and current students, organising travel arrangements, office purchasing and restock, mail coordination, reception and electronic filing.

Must-haves

• Enthusiastic and professional phone manner

• Confident speaking and presenting skills

• Excellent interpersonal, communication and organisational skills

• Accuracy and attention to detail

• High level of computer literacy, and advanced MS suite skills

• Experience with enrolments and/or student engagement 

• Familiar with registered training organisation (RTO) or vocational education and training (VET) environment

• Knowledge of VETtrak student management software: https://www.vettrak.com.au/

Bonus points

• Previous experience working in an RTO environment 

• Previous experience with the student management system, VETtrak and VTdocs 

• Experience in Sales (solution based)

• Health or science related background desirable but not essential

Benefits

• Free onsite parking

• Paid birthday leave

• Uniforms supplied

 A little about us

Health | Science | Education

LTT Group Pty Ltd is an award-winning registered training organisation (RTO), providing vocational education and training (VET) to workplaces as well as students at our training centres throughout Australia.  In conjunction with Labtech Training Victoria Pty Ltd, we offer nationally recognised qualifications in laboratory operations and pathology collection.

How to apply

Please click the ‘Apply for this job’ button and upload your cover letter and CV.  Applications can be addressed to Lianne Parsons- RTO Student Services Coordinator.

Don’t hesitate to get in touch on free call 13•• ••• 588 or ••••@ltt.edu.au if you have any questions about the role – and don’t forget to check out our reviews on Facebook if you’d like to hear from our students directly!

We are committed to achieving a diverse workforce and strongly encourage applications from people of Aboriginal and Torres Strait Islander heritage, people from culturally diverse backgrounds, and people with disabilities.  To be eligible to apply for this role you must be legally permitted to work in Australia.  Unfortunately, we are only able to contact shortlisted candidates at this time.

Our offices

Perth (head office) – 25 Colray Ave Osborne Park WA 6017

Brisbane – 28 Russell St South Brisbane QLD 4101

Sydney – Level 2, 23 Wentworth St Parramatta NSW 2150

LTT | Empowering people to perform

LTT Group Pty Ltd (RTO 51621)

Labtech Training Victoria Pty Ltd (RTO 22545)

13•• ••• 588 | www.ltt.edu.au

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