Quality and Compliance Lead - Community Aged Care

• Award winning and innovative Aged Care Provider, including recipient of Xref's “Best Workplace Award 2026” and "Engage Change Champion Award 2023" as well as Voice Project’s “Best Workplace Award 2021”
• Award winning Clinical Education Program Future of Aging Award in the People & Culture category 2024
• Wellbeing initiatives along with Employee Recognition lunches and daily staff meals
• Generous leave entitlements (including 5 weeks of annual leave and 12 ADOs per annum)
• Collaborative and high performing team within a well-resourced, quality focused and supportive organisation 
• Newly created 12-month contract

Montefiore has established a new Quality and Compliance Lead – Community Aged Care position within its respected and well-established Quality & Compliance team.

In this pivotal role, you’ll support our commitment to excellence in aged care and disability services. This is an opportunity to play a key role in strengthening quality systems, supporting audit readiness, driving continuous improvement, and ensuring compliance with the Strengthened Aged Care Quality Standards and related legislation.

Reporting to the General Manager of Quality and Compliance, you will work collaboratively across departments to design, implement, engage with and monitor systems that enhance quality and safety. You’ll be responsible for maintaining policies, procedures, and resources that align with best practice and regulatory requirements and assist with developing and/or presenting education as required.

Key responsibilities include:

• Provide support to Montefiore’s stakeholders to assist with ensuring ongoing compliance against the Strengthened Aged Care Quality and Safety Standards and related legislation (predominately the Aged Care Act 2024 and the Aged Care Rules)
• Lead internal audits and support external audits, site visits and provider re-registration processes
• Develop, review and maintain quality systems, policies, procedures and compliance documentation
• Assist with investigation of serious or high-risk complaints and incidents and /or trends of concern
• Coordinate responses to the Aged Care Quality and Safety Commission, including complaints, SIRS notifications and regulatory submissions
• Analyse quality data, identify risks and trends, and drive continuous improvement initiatives
• Mentor and support managers and staff in quality, compliance and best practice standards
• Contribute to organisational projects, system improvements and quality indicator reporting

 About you:

You’re detail-oriented, analytical, and highly organised, with very strong written and verbal communication skills. You enjoy collaborating with a range of stakeholders and thrive on using your clinical and quality expertise to make a meaningful impact. With a solid understanding of the quality improvement cycle, you’re confident in interpreting data, preparing and presenting reports, and influencing best practice outcomes.

Essential Criteria:

• Demonstrated experience in a quality and compliance role within community aged care and disability services, including Support at Home, Home Care Packages (HCP), Commonwealth Home Support Programme (CHSP), and NDIS-funded services
• Current AHPRA Registered Nurse registration (highly desirable)
• Previous quality/auditing experience along with a formal quality related qualification
• Minimum of 5 years’ post-registration clinical experience
• Experience supporting external audits and regulatory reviews
• Excellent report writing, analytical and stakeholder engagement skills
• Experience preparing submissions and responses to regulatory bodies, including the ACQSC and SIRS
• Strong organisational skills and the ability to manage multiple priorities
• Proficiency in computer systems and databases (intermediate to advanced)
• Whilst you will be based in Randwick you will be willing to travel across sites as required

If you’re ready to use your skills and experience to champion quality care and support continuous improvement, we’d love to hear from you.

About Us:

Montefiore is an award-winning, Sydney-based aged care provider, with a proud 135-year history as a non-profit organisation founded on Jewish values. We support older members of the community to live with choice, dignity and wellbeing through trusted residential care, flexible home care and luxury retirement living. 

What we offer:

We offer a competitive remuneration package that includes NFP salary packaging, generous leave entitlements (including 5 weeks of annual leave and 12 ADOs per annum) and a highly supportive workplace culture with a genuine passion for continuous improvement and excellence.

To find out more about what we do and to apply online, please visit our website: http://www.montefiore.org.au

All offers of employment are dependent upon successful completion of the organisation’s pre-employment check process. This includes (but is not limited to) the requirement to be willing to obtain a Criminal Police Check.

Applications close: 28 August 2026

For a confidential discussion, please contact Loren Woolf, Senior Talent Acquisition Advisor on 8345 9158.

Please note that applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. As such, the closing date is subject to change without notice.