RTO applications and Enrolments Administrator

About the role

You will be the main contact for new students. You will manage the student journey from their first application to final enrollment.

Key responsibilities

• Process new student applications efficiently and accurately
• Manage compliance related to application and enrolments and student information
• Manage invoicing, fees, reporting and recording
• Manage course enrollments and confirm intakes
• Check student information and entry requirements for compliance
• Answer phone and email questions from students related to application and enrolment process
• Update student records across all systems
• Work with operations team, trainers, finance teams, and stakeholders to finalise student intakes

About you

• Experience in a general administration role, ideally within an RTO or education sector
• Strong computer skills and experience with data entry
• Great attention to detail and ability to follow processes strictly
• Friendly communication skills with a helpful and optimistic attitude
• Ability to manage your time and meet deadlines

About us

We are a dynamic and growing Registered Training Organisation (RTO). We deliver high-quality education and training to our students. We pride ourselves on great student support and smooth administrative processes.