Shop Manager

Shop Manager – Meatsmith Fitzroy

Meatsmith is seeking a skilled and dedicated Shop Manager to join our dynamic team at our flagship Fitzroy location. Renowned for our commitment to excellence in service and quality, Meatsmith specialises in ethically sourced heritage meats and artisanal goods, celebrating both local and international producers.

Meatsmith is a leader in culinary retail, offering an exceptional environment for professional growth and contribution.

About the Role

Reporting to the Retail Operations Manager, the Shop Manager plays a critical role in the daily operations, performance, and continued success of our stores. You will be responsible for leading a team of supervisors and retail staff, maintaining the highest standards of product knowledge, customer service, compliance, and store presentation.

Key Responsibilities

• Deliver exceptional customer service through team leadership and direct engagement

• Train and mentor staff in product knowledge, service standards, and operational systems

• Oversee daily operations to ensure efficiency, compliance, and financial performance, including wage control and upselling strategies

• Collaborate on marketing initiatives, seasonal planning, and promotional strategies

• Conduct performance appraisals and support professional development within the team

• Maintain meticulous standards of meat handling and visual merchandising of product

• Engage with customers, sharing expertise on products, recipes, and preparation techniques

What We Offer

• Above industry remuneration, reflective of experience and skill

• Career progression opportunities within a growing and respected hospitality group

• A supportive, collaborative workplace culture where initiative and innovation are valued

• Exposure to some of the most respected names in the industry

• Tailored training and development programs to build leadership and technical skills

• Exclusive discounts across the Trader House collective

• A commitment to work-life balance, including flexible rostering

• A chance to stay ahead of food trends and influence seasonal retail offerings

This is an exceptional opportunity for an experienced retail or hospitality professional who brings strong leadership, a passion for fine food, and a commitment to excellence. If you're ready to contribute to one of Melbourne's most celebrated food destinations, we'd love to hear from you.

Apply now to be part of a team where tradition, innovation, and quality come together.

If this sounds like the opportunity you've been looking for, apply directly on Seek - attaching your resume & cover letter.

Trader House is a collection of Melbourne and Brisbane’s most distinctive restaurants, bars and specialty food stores, led by chef, author and columnist Andrew McConnell and photographer Jo McGann.

Our Melbourne venues include Gimlet, Côte Basque, Apollo Inn, Cutler, Supernormal, Cumulus Inc., Marion, Builders Arms Hotel, Meatsmith and Morning Market—with Stokehouse, St Kilda joining the group in October 2026. In Brisbane, you’ll find Supernormal and Bar Miette.

Join a team shaping Australia’s hospitality culture across exceptional venues, each with its own identity and a shared commitment to great food, genuine service and memorable experiences.