Safer Gaming Specialist

Company Description

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

Job Description

• Bring your passion and feel the energy
• ALH Hotels | Regulatory and Compliance
• 12-Month Fixed Term Contract

As part of the ALH Hotels team, you’ll be joining an organisation that values passion, teamwork, and continuous improvement. We endeavour for better by aiming to lead our industry in responsibility, ensuring that our guests enjoy safe and positive experiences across all of our venues.

About the Role

We are looking for a curious, pragmatic, and data-minded Safer Gaming Specialist to join our Regulatory and Compliance team for a 12-month fixed term contract. Reporting directly to the Head of Safer Gaming and Regulatory Engagement, you will play a pivotal role in administering key safer gaming actions, turning data into actionable insights, and directly supporting our operational teams on the ground.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Analyse and interpret complex data to produce clear reports, dashboards, and presentations that help ALH Operations understand and manage SG risk.
• Provide direct coaching, training, and guidance to operational teams and compliance personnel engaged in safer gaming interactions with guests.
• Handle complex, escalated compliance cases with sensitivity, collaborating across ALH Operations, EDG Legal, Financial Crime, and RG teams to achieve positive guest outcomes.
• Track guest interaction progress and help mature our practices, templates, tools, and policies to continuously elevate our Safer Gaming Program

Qualifications

Now let’s talk about you: 

• Strong analytical ability to translate raw data into meaningful, relevant operational actions and streamline reporting processes.
• Proven ability to build authentic, trusted relationships with cross-functional stakeholders in a complex, geographically distributed environment.
• A deep understanding of responsible gaming/gambling practices (hospitality, casino, or gaming venue experience is highly regarded).
• A Bachelor’s degree (or equivalent experience) paired with 3+ years in a similar compliance, regulatory, or analytical support role.
• A proactive, solution-oriented approach with high personal accountability, composure under pressure, and a passion for doing the right thing.

The benefits are good too! 

• We offer hybrid ways of working
• An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W 
• As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
• Find out more about our range of benefits and discounts here

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

Additional Information

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.  

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup