Duty Manager

Budget Car & Truck Rental 

Budget Car & Truck Rental is committed to excellence in customer service.

We are looking for an enthusiastic and energetic Duty Manager to work within our Melbourne business in a full time permanent position at the following location.

Lilydale / Blackburn or Bayswater

Minimum 2 years car rental operational experience nessecary - Avis Budget experience an advantage

A comprehensive understanding of internal operating systems Wizard & WaND required

Previous applicants need not apply

You will assist with the sales activities, business development, team motivation and provide a high level of service to our customers.

The ideal candidate loves talking to people, has a proactive approach to customer service and can manage a team of people while efficiently managing fleet at a couter level.

You will receive comprehensive training as required while working with a great team of people

Responsibilities

• Communicate with customers via phone, and in person, extends to strong written and verbal communication skills.

• Work with internal departments to meet customer's needs.

• Promote and sell Budget products and services.

• Cleaning Vehicles is required

• Driving Vehicle is required

• Keeping records of customer interactions, processing customer accounts, filing documents regarding rental agreements.

• Team management on daily basis on each shift under Branch or Area Manager support

Qualifications

• Applicants must hold a current driver’s license.

• Excellent phone etiquette and excellent verbal, written, and interpersonal skills

• Ability to multi-task, monitor and organize business demands on daily basis.

• Flexible approach to multiple assigned work

• Work a fortnight rotational roster that includes alternate weekends and Public Holidays.

Successful candidates will receive:

• Hourly rate + Weekend Penalties

• Supportive team environment

• Staff discounts 

Send your application in confidence to Damian Bolger email: *******@budgetau.com.au

Your application will include the following questions:

• Confirmation of Rental Car experience ?

• Do you have a current Australian driver's license?

• Which of the following statements best describes your right to work in Australia?

• Do you own or have regular access to a car?

• Are you available to work on a rotating roster?