Senior Web Systems Developer

Pinnacle Safety and Training is looking for a hands-on Senior Web Systems Developer to help us strengthen internal ownership of our Drupal 10 eCommerce platform, improve integrations, and build practical web-connected tools that support our staff, customers and business operations.

This is not just a "maintain the website" role. You will help us stabilise and improve our Drupal platform, work with external development and hosting partners, support customer portal capability, and deliver internal systems/process improvements that reduce manual work and fragile workarounds.

• Own and improve a new Drupal 11 eCommerce platform

• Help shape customer portal capability for course bookings and self-service

• Build and improve internal systems, workflows, dashboards and integrations

• Work directly with Business Systems, Sales, Marketing, Operations and Leadership

• Reduce reliance on external vendors through better relationships, documentation, standards and internal capability

• Join a national training organisation supporting 125,000 students each year

You'll start by building a clear understanding of our Drupal 11 eCommerce environment: the codebase, configuration, workflows, hosting, integrations, support model, risks and improvement opportunities.

You'll work with our external development and hosting partners to validate issues, support warranty assurance, improve documentation, and help us make evidence-based technical decisions.

As the platform stabilises, your focus will broaden into practical internal systems and process enablement. This may include customer portal capability, internal staff tools, dashboards, reporting interfaces, workflow improvements, API-led integrations, and better governance around how internally owned systems are changed and supported.

• have strong Drupal experience, ideally Drupal 10 or Drupal 11

• have proven experience with custom modules, configuration, workflows, content/data modelling and platform support

• can troubleshoot across code, configuration, hosting, intergrations and business process

• have experience with APIs and web-connected business systems

• enjoy working with both technical and non-technical stakeholders

• can work with external vendors and managed hosting/support partners

• value documentation, maintainability and knowledge transfer

• like solving practical business problems, not just completing tickets

• have an eye for detail (you spotted the one intentional spelling mistake in this ad... as well as any of the unintentional ones)

We'd be especially interested if you have experience with:

• eCommerce, booking, ticketing, course registration, event, travel, accommodation or finite-inventory platforms

• customer portals or self-service systems

• internal business systems, workflow tools or operational dashboards

• education, training, university, LMS, RTO or compliance-heavy environments

• Cloudways, AWS, Acquia, GovCMS, Docker, CI/CD or managed hosting

• Looker Studio, Power BI, Google Sheets dashboards or operational reporting

• Zapier, Make, Apps Script, middleware, low-code tools or API-based automation

We don't expect one person to be an expert in everything. The most important things are strong Drupal/web systems fundamentals, good judgement, curiosity, clear communication and the ability to build sustainable internal capability.

Pinnacle Safety and Training is a Registered Training Organisation and national leader in providing safety and training-related services.

For over 15 years, Pinnacle Safety and Training has been driven by its guiding purpose – to improve lives through education. To ensure we deliver on that Purpose, we've committed to delivering exceptional customer experiences and delivering the best training in the country.

We deliver training to 125,000 students each year, keeping our teams busy, but we sure have some fun along the way.

Be a part of the team and enjoy breakfast daily, monthly team lunches, plus you can accrue up to five extra days of leave per year based on your years of continuous service.

Best of all, strike the work/life balance you've been looking for.

Offering a competitive remuneration package to the right candidate.

• Brisbane-region based, with ability to work from our Murarrie premises

• Unrestricted working rights in Australia

• Willingness to undergo a police check

• Hybrid work considered after 3 months

Submit your application through SEEK with your resume and a brief cover letter addressed to Ben Knight.

In your cover letter, we would love to hear about any experience you have with Drupal, customer portals, eCommerce or booking-style systems, internal tools, integrations, dashboards, or education/training environments.