IT Support Technician Level 1 Intern (Unpaid Internship) - Sydney

_{17th August, 2026}

IT Support Technician Level 1 Intern (Unpaid Internship) - Sydney
 
3 Days per Week | Immediate Start | Self-Funded Internship Opportunity
Kickstart your IT career with a hands-on internship designed to provide practical Australian industry experience in technical support, device management, and ticketing systems.
A growing technology-focused company in Sydney is looking for a motivated and detail-oriented IT Support Technician Level 1 Intern to join their team and support day-to-day IT operations.
This opportunity is ideal for students or recent graduates looking to build practical skills in:

• IT Support
• Help Desk & Ticketing Systems
• Device Configuration
• Hardware Troubleshooting
• Phone Systems Support
• Technical Administration
• Inventory & Device Management

About the Role
As an IT Support Technician Intern, you will work closely with the technical team to support internal systems, connected devices, and user requests across the business.
Key Responsibilities

• Assisting with Level 1 IT support and troubleshooting
• Creating, managing, and tracking support tickets
• Supporting phone systems and device connectivity
• Configuring devices and checking system setups
• Monitoring connected devices and troubleshooting issues
• Assisting with ordering and checking hardware/devices
• Supporting day-to-day technical operations
• Maintaining accurate records and tracking systems
• Helping resolve technical requests and support queries

Internship Details

• Location: Sydney, NSW
• Schedule: 3 days per week
• Working Hours: 9:00 AM - 5:00 PM
• Start Date: ASAP
• Internship Type: Unpaid Internship
• Work Arrangement: On-site

What We're Looking For

• Currently studying or recently completed IT, Networking, Computer Science, or related studies
• Basic understanding of IT support and troubleshooting
• Familiarity with devices, connectivity, and configurations
• Strong communication and problem-solving skills
• Good attention to detail and organisation
• Positive attitude and willingness to learn
• Ability to work independently and within a team

What You Will Gain

• Real-world Australian IT industry experience
• Exposure to help desk operations and ticketing systems
• Hands-on experience with device management and configurations
• Training and mentorship from experienced professionals
• Opportunity to strengthen your technical and communication skills
• Valuable local experience to enhance your CV and future career opportunities

Internship Program Disclaimer (MANDATORY)
All internship opportunities are part of a structured training program designed to provide practical industry experience within the Australian market.
The program includes:

• Internship agreement
• Tailored training plan aligned with career goals
• Insurance coverage for the duration of the placement
• Ongoing support and monitoring to ensure compliance with Fair Work Ombudsman guidelines

A program fee applies for self-funded internships, which covers training design, compliance management, and continuous support throughout the placement.