CRM Consultant and Implementation Specialist

We are seeking an all-round warrior to assist us in expanding our company & services offered.

We consult and implement CRM systems into businesses to assist them in managing and tracking their leads & sales. We also implement sales and marketing automation as part of this process.

While CRM Systems, as a company, has only been established this year, it is part of a long established (since 2009) Web Design, Development, SEO and Digital Marketing Company with high quality clients Australia wide, our brief is to partner with & assist our clients' to achieve their goals. We also have a division for Promotional Products

This role will see you consulting with customers to assess their needs along with assisting them to map out their Sales and Marketing Processes to allow us to quote on their project. Once we win the gig, you will be involved in the smooth implementation along with our CRM development team if any customisation is required.

We exclusively use and are Authorised Consulting Partners for Zoho CRM and other Zoho applications. The Zoho suite consists of 46+ applications that can run their entire business end to end and is more of an ERP system of which the CRM is just a part of the overall architecture.

Requirements

• Identify and develop new business opportunities
  
• Effectively develop relationships of current and potential clients
  
• Perform the detailed design of business processes and functional application design.
  
• Host client facing workshops and facilitate client discussions.
  
• Configure, build, and test the application to ensure compliance with brief.
  
• Work with developers to make sure that the configuration and custom components meet application requirements and performance goals.
  
• Fix &/or facilitate any functional defects and performance problems discovered in testing.
  
• Participate in transitions of the application or functional components to the customer.
  
• Document the application to facilitate maintenance.
  
• Ability to seek out the customers other needs to recommend our other divisions within our business (the upsell)
  
• Have Zoho CRM experience (preferred) &/or
  
• Worked with other CRM system implementations (at least 2)
  
• Set up automated workflows & ability to learn quickly
  
• Ability to Study for self-development in your own time
  
• Sales ability highly regarded
  

Benefits

• All products, pricing packages, systems and tools are set up and ready to get started.
  
• We offer full training in relation to our offerings
  
• All internal support to back you up
  
• Great earning potential
  
• Phenomenal opportunities in this growth industry
  
• Work Autonomously
  
• Our close-knit team is like a family and the workplace is fun and friendly so you have to be able to fit in with the team (yes, they will be assessing you too!).
  
• Any Certification can be done on our time
  

Please note that you will be assisting in other areas of our business as required so life will not be dull...