Community Care Manager – Gladstone

• Lead a high performing multi-disciplinary team delivering community aged care services across your region.
• Be part of strengthening and growing CatholicCare’s presence and reputation within the Gladstone community
• Permanent Full-Time position based in Gladstone
• $124,744 per annum plus Superannuation and generous salary packaging options.

CatholicCare Central Queensland is a large, vibrant, and highly regarded not-for-profit organisation providing a broad range of quality social services throughout the Catholic Diocese of Rockhampton. Guided by our Christian ethos and the principles of Catholic Social Justice, we are committed to inclusive service delivery and proudly welcome employees and clients of all religions, backgrounds, and beliefs.

The Community Care Manager is responsible for providing operational leadership and management of CatholicCare’s community aged care services within an allocated geographical area.

The role is accountable for delivering safe, high-quality, person-centred and evidence-informed services while achieving operational, workforce, financial and quality outcomes that align with CatholicCare’s Mission, Values and strategic objectives.

Working collaboratively with other Community Care leaders across the Diocese, the Community Care Manager leads a multidisciplinary team to ensure services remain responsive, financially sustainable and compliant with legislative, contractual and regulatory obligations.

Key objectives include:

• Providing operational leadership and management of community aged care services within an allocated geographical area;
• Leading multidisciplinary teams to deliver safe, high quality, person centred services that promote client choice, independence and wellbeing;
• Managing workforce capability, operational performance, financial sustainability and resource utilisation to achieve agreed service outcomes;
• Ensuring compliance with legislative, contractual, accreditation and organisational requirements, while fostering a culture of quality, safeguarding and continuous improvement;
• Building productive relationships with clients, families, employees, referral partners and community stakeholders to strengthen CatholicCare’s reputation and service reach;
• Supporting the implementation of aged care reform, organisational initiatives and service improvements that enhance client outcomes and organisational performance; and
• Contributing to the sustainable growth and continuous development of CatholicCare’s community aged care services

Qualifications and Experience

• Relevant tertiary qualification in business, management, community services, health or a related discipline, or an equivalent combination of qualifications and demonstrated experience;
• Experience in the delivery of Commonwealth Home Support Program, Support at Home or other government funded community aged care services; and
• Current C class Driver’s license (QLD)

Desirable:

• Postgraduate qualification in leadership, management, business or a related discipline.

Core Competencies

• Substantial operational leadership capability, including the ability to lead, coach and develop multidisciplinary teams, manage operational performance, build workforce capability and achieve workforce, client and service outcomes across community aged care services;
• Substantial knowledge of community aged care, including Home Care Packages, Commonwealth Home Support Program, Support at Home and other community based aged care services, together with the ability to deliver safe, responsive and person-centred service outcomes;
• High level financial and business management capability, including the ability to manage budgets, workforce utilisation, operational performance and resource allocation while contributing to the financial sustainability and continuous improvement of services;
• High level governance, quality and risk management capability, including the ability to ensure compliance with legislative, contractual and organisational requirements, implement quality improvement initiatives and effectively manage operational risk; and
• High level stakeholder engagement, communication and relationship management capability, including the ability to build productive relationships with clients, carers, employees, health professionals, referral partners, community organisations and government stakeholders while positively representing CatholicCare and strengthening community partnerships.

Other Requirements

Ability and willingness to undertake regular travel throughout the Diocese of Rockhampton.

How to Apply

📄 Submit your resume

📝 A cover letter clearly addressing the key aspects and requirements of the role

We encourage early applications, as we may begin reviewing applications, shortlisting candidates and conducting interviews during the advertising period.Please note that CatholicCare Central Queensland does not offer visa sponsorship

Applicants must have full and unrestricted working rights in Australia at the time of application.

NB: All offers of employment are subject to the satisfactory completion of relevant screening and background checks, including an Australian Federal Police check, an NDIS disability worker screening check, and attainment of a Blue Card for working with children, prior to commencement.

Apply today for a career that helps to support and improve the lives of our clients!