Disability Access Officer

Disability Access Officer

At Wollongong City Council, we continuously strive to create an Extraordinary Wollongong for our community. We focus on the delivery of exceptional services, infrastructure and facilities for our community. Our aim is to work toward the community's goals in the Our Wollongong Our Future Community Strategic Plan 2035.

Wollongong is a great place to work, live and play! Together, our responsibility is to create an inclusive community where everyone is welcome, valued and belongs. Our strength is the diversity of our people.

We lead with courage, openness and curiosity and believe our employees are the key to our success. Learn more about us here.

The Opportunity

Shape a more inclusive and accessible Wollongong by influencing how services, infrastructure, communications and community engagement are planned and delivered across the organisation.

As our Disability Access Officer, you'll join the Community Impact Team, a small and highly collaborative team to deliver strategic community outcomes. You'll work with colleagues across planning, engineering, community services, communications and asset management, while also engaging with people with disability, carers, community groups, government agencies and sector partners.

A key focus of this role is supporting the implementation of Council's newly endorsed Disability Inclusion Action Plan (DIAP) and helping to embed accessibility and inclusion into everyday decision making. Rather than delivering direct support services, you'll help build capability across the organisation, so accessibility considerations become part of how Council plans, designs and delivers for our community.

This is an opportunity to contribute strategically, influence meaningful change and see the impact of your work across a large and complex organisation that is committed to creating an extraordinary Wollongong.

This is a permanent full time position working 35 hours per week. Flexible work arrangements, including part time hours, may be considered for the successful applicant. Salary from $107,513 up to $126,423 per annum, plus superannuation (salary package will be assessed based on skills, experience and qualifications).

Under Part 2, Section 6 of the Child Protection (Working With Children) Act 2012, this position has been designated as requiring a paid Working With Children Check. The role includes travel across the Wollongong Local Government Area for consultation activities, site visits and accessibility assessments.

How you'll make a difference

• Provide specialist advice on disability inclusion, accessibility and universal design across Council projects, services and initiatives.
• Support the implementation, monitoring and reporting of Council's Disability Inclusion Action Plan.
• Review plans, policies, designs and strategies to ensure accessibility and inclusion considerations are embedded from the outset.
• Partner with internal teams, community stakeholders and people with lived experience to influence decisions and improve accessibility outcomes across the organisation.
• Conduct or support accessibility assessments of facilities, services, programs and public spaces.
• Develop resources, guidance and training that build inclusive practice and accessibility capability across the organisation.
• Research emerging legislation, policy and best practice to inform Council's strategic approach to inclusion and accessibility.
• Prepare reports, recommendations and evaluation outcomes that help track progress and drive continuous improvement.
• Represent Council within industry networks, partnerships and community forums that promote accessible and inclusive communities.

About you

You are an experienced disability inclusion, accessibility, community planning or policy professional who enjoys bringing people together to create positive change. You combine strategic thinking with practical implementation and have the confidence to influence stakeholders, navigate complex environments and translate accessibility and inclusion principles into meaningful outcomes.

You'll bring:

• A degree qualification in social policy, disability, urban planning or a related field.
• A Paid NSW Working With Children Check, or the willingness to obtain one.
• Experience delivering, supporting or evaluating projects, policies, programs, plans or strategies that improve accessibility, inclusion or community outcomes.
• Strong knowledge of disability inclusion, accessibility legislation, human rights principles, policy frameworks and universal design practices.
• Experience providing advice that informs planning, service delivery, infrastructure, policy or organisational decision-making.
• Excellent communication and stakeholder engagement skills, with the ability to influence outcomes and build trusted relationships across diverse groups.
• Demonstrated experience collaborating with multidisciplinary teams and working effectively with both technical and non-technical stakeholders.
• Strong analytical, problem-solving and report writing skills.
• A genuine commitment to human rights, equity, inclusion and positive community outcomes.

Most importantly, you embody Wollongong City Council's values of Respect, Integrity, OneTeam, Sustainability and Courage in everything you do.

Why you'll love working at Wollongong City Council!

• True work-life balance
  We know you work hard, and we make sure that effort is rewarded with real flexibility. Our hybrid work options, flex-time, and rostered days off mean you can maintain balance while delivering great outcomes.
• Great working conditions
  Enjoy a 35-hour work week
• Career growth and recognition
  We are committed to supporting your personal and professional development. Our initiatives include a reward and recognition program, corporate learning opportunities, study assistance, and leadership development programs to help you grow and succeed.

• Generous leave provisions
  Benefit from five weeks of annual leave per year (pro rata) and access long service leave after just five years.
• Health, safety, and wellbeing
  We prioritise a safe workplace for everyone, every day, everywhere. Our wellbeing programs support mental, physical and social wellbeing of our people to be at their best and include an Employee Assistance Program, skin and hearing checks and discounted gym memberships.
• A vibrant social culture
  Join our Social Club for monthly activities, an annual trivia night, and fantastic Christmas events!

Participate and engage in meaningful work, and contribute to our extraordinary community, where together we make a difference.

For more information, click on 'Apply' to be redirected to Wollongong City Council's job vacancy page.

Applications close 11:59pm, Sunday 13 September 2026.

We invite everyone to apply no matter your identity, you'll be welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, people who are culturally and linguistically diverse (CALD), people with disability and veterans.

Wollongong Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people in the community.

Applicants are required to undergo a rigorous relevant employment screening process which will include Reference, Identity and Medical History Checks, and may also include a Nationally Coordinated Criminal History Check and Working with Children Check. Employment is subject to clearance of all these checks