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Tech Mahindra
Lead ServiceNow Developer Location : CANBERRA About Us:At Tech Mahindra (Tech Mahindra | Connected World, Connected Experiences), we live the philosophy of a connected world and connected experiences. We thrive on cha…
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About the role
Lead ServiceNow Developer Location : CANBERRA
About Us:At Tech Mahindra (Tech Mahindra | Connected World, Connected Experiences), we live the philosophy of a connected world and connected experiences. We thrive on change powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer experiences are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive change—connecting the digital, physical, and convergent worlds to deliver truly connected experiences.
Must HaveMUST HAVE7- 10 Years Engineering and Development experience in enterprise tools for Infrastructure operations, like ServiceNow, BMC Remedy4 -5 plus years of hands on implementation experience with ServiceNow ITSM Modules Development and ImplementationHands on experience on various IT Services modules of ServiceNow viz. Incident and Problem Management, Change Management, Service Catalogue Requests, Service Portal, Configuration Management, Release, ServiceNow Administration, Knowledge Management, Reporting, Gauges, Integration with Web Services.High proficiency in developing workflows, business rules, UI Pages, UI actions, catalog items.Demonstrate knowledge of JavaScripts, Angular JS.Strong experience in ServiceNow Dev instance establishment and migration of update sets to Test and Prod.Demonstrate knowledge of UI design and strong UI programming skills.Good understanding and hands on experience in CMDB, Discovery and Event Management Concepts and their integrations with ITSM modules.Handson experience on implementing ServiceNow Integrations with 3rd party tools.Experience interviewing stakeholders to gather system requirements, develop conceptual designs and the implementation of the design within ServiceNow.Expert knowledge with ServiceNow ITSM module and knowledge in developing workflows, business rules, UI Pages, UI actions, catalog items.Demonstrate knowledge of UI design and strong UI programming skills and experience interviewing stakeholders to gather system requirements, develop conceptual designs and the implementation of the design within ServiceNow.Good documentation and communication skills.Exposure working in agile project teams.
GOOD TO HAVEImplementation Specialist Trainings accreditation and certifications is desirable in at least one of the following: CIS - ITSM ImplementationExpert knowledge with ServiceNow Asset Management module, Scan delivery of IT asset into the Asset Inventory Database and Demonstrate knowledge to integrate MS SCCM tool with ServiceNow.Establish the process to ensure that assets under the control of the IT organization are identified, controlled and properly cared for throughout their lifecycle and Track change activities of assets due to installations, movements, transfers, and removals.Intermediate knowledge on how following tools works with respect to application deployment: Jenkins, Chef, Tomcat, JBoss, Weblogic, Database etc.Integrations knowledge like LDAP, SSO, JIRA, Workday, Slack, Tanium etc.Experience with networking devices.Experienced with networking concepts like proxy servers and Firewalls.
Equal Employment Opportunity Statement:Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions, with or without reasonable accommodations. Reasonable accommodations are also available in the hiring process for applicants with disabilities.
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