Senior Gaming Analyst Mount Pritchard, NSW

About Us

Mounties Group Values are Family, Honesty, Care, Innovation, Fun, Outcome Driven and Loyalty. We are a Profit for Purpose organisation owned by its members and we exist to improve the lives of our members.

Mounties Group have over 280,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health.

We employ over 1,000 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business. Our Head office is located in Mount Pritchard and supports businesses across NSW, QLD, VIC and the ACT.

About The Role

We are seeking a capable and driven Senior Gaming Analyst to join our team on a full-time basis at Mounties, in Mount Pritchard.

The successful candidate will play a critical role in overseeing gaming system performance, analysing product outcomes, and transforming complex data into actionable insights that enhance revenue, customer experience, and operational efficiency.

More specifically, your duties will include but are not limited to:

Monitor gaming systems, equipment performance, and CMS connectivity to ensure optimal functionality and complianceAnalyse gaming product performance, machine data, and player behaviour to identify trends, risks, and opportunitiesOversee gaming reconciliations, reporting, and operational metrics including cash flow, variances, and link performanceMaintain and optimise gaming product configurations, machine allocations, and floor layouts using ROI and performance insightsCoordinate system upgrades, testing, and vendor activities to ensure minimal disruption and continuous improvementDevelop and maintain analytical reports and dashboards to support operational and strategic decision makingEnsure compliance with relevant gaming legislation, responsible gambling requirements, and internal policiesCollaborate with stakeholders, suppliers, and internal teams to deliver system and product enhancementsMaintain accurate records of system performance, product changes, compliance documentation, and vendor activitiesProvide technical support, training, and continuous improvement initiatives across gaming systems and processes

About You

To be successful in securing this role, you will ideally possess the following skills and experiences:

Extensive understanding of gaming systems, products, performance metrics, and regulatory requirementsStrong analytical capability with experience working on large and complex datasetsProven ability to interpret operational and performance data and translate insights into actionable recommendationsExperience managing gaming systems, EGM performance, and product lifecycle planningStrong knowledge of compliance obligations, including responsible gambling and AML/CTF requirementsDemonstrated ability to coordinate with vendors and stakeholders to deliver system and product improvementsHigh attention to detail with strong problem-solving and troubleshooting skillsExcellent communication skills with the ability to engage both technical and non-technical stakeholdersA proactive mindset with a focus on continuous improvement, efficiency, and innovation

Our Benefits

Supportive and inclusive team & cultureOnsite parking availableDiscounted memberships to our Fitness centreFlexible working arrangements

Group Winner Of

Western Sydney Business Awards – Employer of Choice 2020Clubs NSW - Clubs and Community Award for Health and Wellbeing 2020Clubs NSW – Clubs and Community Award for Emergency Services 2023

Take the next step in your career and help shape the future of gaming performance at Mounties— APPLY NOW and make an impact with data-driven insights