Customer Banking Specialist Relief - Brisbane City & Inner North

Please note:

• Multiple Customer Banking Specialist Relief Positions

• Permanent Fixed roster:    
  Monday to Friday 11.00am - 4.00pm or
  Tuesday to Friday 11.00am - 4.00pm and Saturdays 9:45am - 2:15pm

• This role offers variety—each day you’ll connect with different teams across branches in the Brisbane City and Inner North Area . Travel required.

See yourself in our team  

As the Customer Banking Specialist Relief in our Brisbane City and Inner North Area you’ll:  

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice   

• Support customers with enquiries, maintenance on accounts and process applications for credit products  

• Complete Financial Health Checks to assess customers’ financial needs and identify any changes    

• Educate and demonstrate of our in-branch technology and digital banking options to customers  

• Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture   

We’re interested in hearing from people who have   

• Experience in delivering exceptional customer service ideally in financial services, retail or hospitality    

• Excellent communication skills & the ability to articulate financial terms in a clear way   

• The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do  

• Ability to work in retail environment that’s busy and commercially driven  

• A genuine interest in building a career with CommBank   

Brisbane City & Inner North Area covers:

• 240 Queen St Brisbane

• 66 Eagle St Brisbane

• Albany Creek

• Arana Hills

• Brookside

• Fortitude Valley

• Hamilton

• Indooroopilly

• Kenmore

• King George Square Brisbane

• Sandgate

• Stafford City

• Strathpine

• Toowong

• Virginia

• Westfield Chermside

With us, you’ll help customers make informed financial decisions to achieve their goals.   

If this role matches your experience and career goals, apply today!  

Aboriginal &/or Torres Strait Islander people encouraged to apply 

PLEASE NOTE: Following submission of your application, you may be invited to complete an online assessment and digital interview. If you receive an invitation, we recommend completing it within 24 hours, although links will remain active 48 hours. Completion of these assessments supports us in progressing your application through the recruitment process. Once expired, testing links can not be reset.