Program Support Coordinator

Coordinate key governance forums and stakeholder engagement. Variety across projects, reporting, planning and program support. Permanent opportunity with hybrid work and free Myki travel.

V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3100 committed team members who are up to the challenge.

About The Role

Reporting to the Program Manager, you'll provide project and program support across the Asset Management & Performance Division. You'll play a key role in coordinating governance activities, maintaining documentation, supporting cost control and reporting processes, and ensuring actions and deliverables are completed on time. Working across multiple projects and stakeholders, you'll help create structure, consistency and visibility across the program.

Key accountabilities include:

Coordinate Program Control Group, Steering Committee and other governance meetings. Prepare agendas, take minutes and manage action tracking. Support project reporting, cost control and program administration. Maintain project documentation and document management systems. Liaise with project managers, program managers and other stakeholders. Support annual Work Bank planning activities. Compile reports, presentations and business communications. Coordinate follow-up actions and support governance compliance requirements. Assist with purchasing, invoicing and general program administration activities. Contribute to efficient program coordination and delivery outcomes.

About You

You're an organised and proactive coordinator who enjoys bringing people, information and processes together. You build strong working relationships, communicate confidently with a range of stakeholders and take pride in delivering high-quality work with accuracy and attention to detail.

You may come from project coordination, program support, project administration or governance support, and you're comfortable working across multiple priorities while maintaining focus on deadlines and outcomes.

Our ideal candidate will possess the following:

Experience in project coordination, program support or project administration. Understanding of project management principles and terminology. Experience supporting governance forums such as Program Control Groups, Steering Committees or similar. Strong meeting coordination, minute taking and action management skills. Experience supporting project reporting, cost control and documentation activities. Strong stakeholder engagement and relationship-building capability. Excellent written and verbal communication skills. Highly organised with strong planning and prioritisation abilities. Proficient in Microsoft Office and document management systems. Able to work independently and manage competing priorities. Strong attention to detail and a proactive approach to follow-through. Adaptable, collaborative and customer-focused mindset.

If your skills or experience don’t exactly match our listed requirements, we still encourage you to apply. We value diverse perspectives and believe in the potential for growth and development.

Why V/Line

In addition to free myki travel, we offer:

Community impact – Make a genuine difference. Work in a role that connects Victorians, every day. Huge potential – We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity. Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation. Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers. Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.

We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent team at TalentSupport@vline.com.au or 1800 800 007 for confidential support.

As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability. We are also proud to be endorsed by Work 180 as a great place for women to work, second year in a row.

V/Line are proud to be a part of the Department of Transport & Planning's Yani Bangal Transport and Planning Portfolio First Peoples Careers Strategy 2023-2028 . We take this opportunity to welcome and encourage applications from First Peoples.

At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment and medical checks to meet our safe working standards. V/Line is also a proud Child Safe employer.

This position is covered by the V/Line Rail Operations and Administration Employees Agreement 2023 and offers a salary package from $94,897 inclusive of superannuation. A higher starting salary may be considered based on the successful candidate's skills, experience, and overall suitability for the role.

The selection process may include video screening and a behavioural interview.

Applications close: 11.59 pm on Sunday, 23 rd August 2026