Administration Worker - NQ

Micah Projects is a community based not-for-profit organisation with a vision to create justice and respond to injustice at the personal, social, and structural levels in church, government, business, and society. We believe that every child and adult has the right to a home, an income, healthcare, education, safety, dignity, and connection with their community of choice. Micah Projects provides a range of support and advocacy services to individuals and families.

Lotus Place is a dedicated support service and resource centre for people who experienced childhood abuse in institutional settings, services are offered from three locations: - Brisbane, Rockhampton and Townsville. Lotus Place provides integrated peer support, advocacy, counselling and other support services to people who experienced childhood abuse in institutional setting. Services include: 

• An information and resource centre and gateway.
• Personal and skills development opportunities.
• Support to access government and community services.
• Support to seek redress of past abuse through the criminal justice system, civil process or through church or religious institutional processes.
• Support people to obtain personal records, reconnect with family and trace history. 
• Access to professional support and counselling services.
• Information and referral to other services.

We are looking for a dynamic and experienced Administration Worker to work as part of the Lotus Place team to provide reception, administration, communications, and to assist with planned support services under direction of the NQ Coordinator.

This is a part time employment opportunity at Level 2 of the SCHADS Award.

Key Responsibilities:

• Provide administrative and operational support to Lotus Support Services North Queensland. 
• Reception duties – answering and directing calls, ordering of stationary, incoming/outgoing mail. 
• Customer service including face-to-face, telephone and email with both Lotus Place clients and external stakeholders. 
• Assist as required with newsletters and mail outs. 

Essential Criteria

• Minimum of 3 years’ experience in a client or customer facing role preferably working with vulnerable people. 
• Current understanding of, or commitment to develop an understanding of, the issues impacting on people who experienced childhood abuse in institutional settings.  
• Strong written and verbal communication skills. 
• High level organisational and administrative skills. 

More information about the role and to learn more about the key selection criteria, select the link to the Position Description.
In SEEK, click on Apply Now to access the Position Description through our careers page.
 
For more information, please email hr@micahprojects.org.au.
 
Benefits of working at Micah Projects

• Join a well-recognised multidisciplinary organisation;
• Salary Packaging option up to $15,899, increasing your take home pay (additional meals and entertainment card option up to $2,650);
• Access to discounted fitness facilities through Fitness Passport for you and your family;
• Access to free and confidential Employee Assistance Program;
• Ongoing professional development opportunities, including further training, so you can broaden your horizons and sharpen your skillset during your time with us;
• Access to other employee benefits, including Portable Long Service Leave (QLeave), supply of uniforms, and Flare benefits.

 
How to Apply:
If you believe that you have interest, passion, and desire to make a difference in people’s lives, please click on apply.
Please supply a Resume/CV and a covering letter/email addressing the Key Responsibilities and Essential Criteria (maximum of 2 pages), along with any other relevant documentation.
While the deadline to receive applications is Thursday 27 August 2026, applications will be assessed with interviews being conducted as they are received so do not delay in applying!
 
Micah Projects is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.