Senior Customer Service Officer | Coonamble Council | Full-time

As a Senior Customer Service Officer, you will be a key member of our customer service team, primarily operating and servicing Council’s Service NSW agency. This role involves a job-share arrangement with other staff, and when not at the Service NSW agency, you will support Council’s administration. We will provide Service NSW training; please note that criminal history and background checks are required for this position.

About Coonamble Shire Council

Coonamble Shire Council is dedicated to enhancing the lives of our residents. We offer a supportive environment within local government and are looking for passionate individuals to join our team.

About the Role

We are seeking an enthusiastic individual with demonstrated experience in customer service and administrative support. Appropriate qualifications are highly regarded, and this position is well-suited for candidates with extensive practical experience in a similar role.

What We Offer

• A permanent full-time role with excellent job security.
• An attractive annual salary of $64,360 - $74,505 plus superannuation.
• The benefit of a nine-day fortnight, promoting excellent work-life balance.
• Comprehensive Service NSW training provided.

For more information about the position and to apply, please visit www.coonambleshire.nsw.gov.au. You may also contact HR on 02 •••• •900 for general enquiries, or Bruce Quarmby, Director – Corporate Services at 6827 1900 for specific role enquiries. Applications close 5pm Monday, 24 August 2026.

Coonamble Shire Council is an equal opportunity employer who values diversity. Employment is based on qualifications, merit and operational requirements. The direct or indirect canvassing of any Coonamble Shire Councillor to support an application for a position at Council will result in that application becoming ineligible for further consideration.