Business Support Officer

About the role

Are you the kind of person who thrives on variety, enjoys being the go-to support for a busy team, and takes pride in keeping things organised and running smoothly? If you love working with people, coordinating a wide range of administrative activities, and being involved in everything from contracts and procurement to meetings, reporting and team support, then this could be the perfect opportunity for you.

As the Business Support Officer within the Environmental Services Branch, you'll play a central role in supporting the day-to-day operations of the team, ensuring they have the tools, information and administrative support needed to deliver important environmental outcomes across the PTA. From supporting environmental management systems and processes, performance reporting and continuous improvement initiatives, to contract administration, tracking budgets, training coordination and assisting with recruitment and onboarding activities, you'll be at the heart of a collaborative and fast-paced environment where no two days are the same.

We're looking for a friendly, proactive and highly organised individual who enjoys building strong relationships and providing exceptional service to colleagues and stakeholders. You will bring experience in administration or office support, confidence in managing multiple priorities, and a keen eye for detail. Your ability to communicate effectively, work independently, solve problems and identify opportunities to improve processes will be highly valued. In return, you'll join a supportive team that values collaboration, initiative and continuous improvement, where your contribution will make a genuine difference and where you'll have the opportunity to develop a broad range of skills and experience.

About You!

To excel in this role, you should possess:

• Experience in an administrative or office management support role.
• Experience supporting health, safety, environment or quality management systems will be highly regarded.
• The ability to use initiative and deal with complex and confidential issues in a discreet and sensitive manner.
• Experience in the preparation of procurement and administration of consultancy contracts for quote and engagement of external services.
• Knowledge and understanding of procurement practices as they relate to the State Public Sector.
• Demonstrated capacity to prioritise work, meet targets and deadlines, and deal with competing demands

About Us

The Public Transport Authority (PTA) is a leader in its field, driven by a simple and powerful purpose: getting everyone there. Through constant care, education and forward thinking, we provide a world-class network and workplace that will get everyone there.

Under the PTA, Western Australia’s public transport system is the best in Australia and among the most efficient, clean and safe networks globally. With over 160 million boardings across all services during FY25/26, our buses, ferries and trains move the people of WA where they need to go.

Moving millions of people requires the skill and commitment of a talented workforce, one that is fostered by a culture of inclusivity and benefits from its diversity. This is ultimately what ensures the PTA delivers on our purpose while upholding our values every step of the way.

Our Values

The PTA’s Values define what is important to us. Knowing our values helps you understand how we do business and what is expected of you as an employee of the PTA.

Upholding these values and applying them to your work requires a genuine and committed understanding.

• Safety - We are committed to safety and protecting your future.
• Respect - We value and respect our customers, suppliers and each other.
• Recognition - We recognise each other for achievement, initiative and innovation.
• Integrity - We are honest and ethical.
• Sustainability - We consider the long-term economic, social and environmental impact of everything we do.

You can expect.

• Opportunities to grow through personal development and career pathways
• Health and Wellbeing programs including access to a free 24/7 onsite Gym
• Subsidised Corporate Apparel and Spectacles
• Supportive Team Environment
• Opportunity to join our Social Club offering savings and benefits all year round

There is currently one permanent part-time opportunity available (48 hours per fortnight), with an immediate start. Applicants assessed as suitable through this process may be used to fill similar vacancies both fixed term and permanent that may arise within the next 12 months.

To be eligible to work permanently at the PTA you must be either an Australian Citizen, have Permanent Residency status or hold a current visa with permanent working rights in Australia.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further Information

Please refer to the attached Job Description Form (JDF) for full details about the position, including any specific requirements relevant to appointment.

Please contact Chrissie Delfos, Principal Environmental Officer on (08) 9326 5*** for specific information about the role.

For more information about the PTA, please visit www.pta.wa.gov.au.

For technical difficulties, please contact the RAMS helpdesk at 1300 733 *** or email ************@bigredsky.com.

How to Apply

Applicants are requested to provide the following:

1. A comprehensive CV with two work related referees.
2. A cover letter outing your interest in the role and value you would bring to the team.

Applicants are requested to apply online using the ‘Apply for Job’ button at the top/bottom of the screen. Please note the closing date and time, as no emailed, late or pro forma applications will be accepted.

All applications must be submitted through the PTA website, or the WA Government jobs portal. Applications received via other platforms will not be considered.

Please note that, if you are the recommended applicant, you may be required to obtain an Australian National Police Clearance (NPC). Completion of the PTA Integrity and Qualification Consent Form will only be required where qualification checks are undertaken. Adverse outcomes of NPCs will not necessarily disqualify an applicant from the selection process. Suitable applicants will also need to undertake a Drug and Alcohol Screen prior to commencement.