Import Operator

Role/Tasks· Managing import sea and airfreight shipments from origin through to final delivery· Receiving, checking and processing import documentation· Monitoring shipment progress and keeping customers informed· Coordinating customs documentation and liaising with the customs team.· Arranging cartage, container deliveries, unpacking and final transport· Liaising with overseas agents, shipping lines, airlines, transport providers and depots· Managing shipment milestones and ensuring files are updated accurately· Checking supplier invoices and completing job costing· Resolving operational issues quickly and professionally· Maintaining strong relationships with customers and service providers
About You· Previous freight forwarding experience in import operations, ideally 5 years or greater.· Experience handling both sea and airfreight shipments· Strong import documentation and cartage coordination skills· A good understanding of Australian customs and biosecurity processes· Excellent communication and proven customer service skills· Strong attention to detail and organisational ability· The ability to manage multiple shipments and competing priorities· A proactive approach to problem-solving· Experience using CargoWise would be highly regarded· Export sea or airfreight experience would be a definite advantage
What we offer· A varied, hands-on operational role· The opportunity to manage shipments from start to finish· A supportive and experienced team environment· A stable position within an established international freight forwarding business· Competitive remuneration based on experience