Pokie Attendant

North Ryde RSL Community Club is seeking a passionate and customer-focused Pokie Attendant to join our dynamic team. As a Pokie Attendant, you will play a crucial role in providing exceptional service and support to our valued patrons in our gaming environment.

Key Responsibilities:

• Ensuring the smooth and efficient operation of our gaming machines by performing regular maintenance and troubleshooting.

• Assisting customers with the use of gaming machines, including providing guidance and resolving any issues they may encounter.

• Maintaining a clean and well-organised gaming area, adhering to health and safety standards.

• Monitoring and reporting on gaming machine performance and customer trends.

• Promoting responsible gaming practices and ensuring compliance with relevant regulations.

• Providing excellent customer service, demonstrating a friendly and professional demeanour at all times.

Skills & Experience:

• Experience working in a customer-facing role, within the gaming or hospitality industry.

• Strong problem-solving and troubleshooting skills, with the ability to think on your feet.

• Excellent communication and interpersonal skills, with a genuine passion for delivering outstanding customer service.

• Familiarity and knowledge of the operation and maintenance of gaming machines and related equipment.

• A commitment to upholding responsible gaming practices and adhering to relevant regulations.

• Flexibility to work a range of shifts, including evenings, weekends and public holidays.

What we offer:

At North Ryde RSL Community Club, we're more than just a workplace—we're a team that supports each other and values what every individual brings.

• Ongoing training and career development opportunities

• A supportive and inclusive team culture

• Staff discounts on food, beverages, and room hire

• Access to a Discount & Rewards Online program

• Monthly team drinks

• Access to an EAP & wellbeing app

• Gym discounts with our partner Anytime Fitness

• Paying Level 4 in Registered Club Award

About us
North Ryde RSL Community Club LTD is a vibrant and renowned community club, serving the local area for over 50 years. As a trusted hub for entertainment, dining and social connection, we are committed to providing our members and guests with exceptional experiences. Join our team and be a part of our continued success!

Apply now for this exciting opportunity to become a Pokie Attendant at North Ryde RSL Community Club LTD